Dubai Suite
Sleeps 3 · 57 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Adapted bath
- Emergency cord in bathroom
Grand Mercure Dubai City
★★★★★ Casablanca St off Airport Road, Dubai, AE
8.1 guest rating· 7912 reviews
The five stars
Grand Mercure Dubai City holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 8.1/10 across 7912 reviews.
About this hotel
Experience the elegance of Grand Mercure Dubai City, where luxury meets cultural heritage.
Spectacular Amenities
With breathtaking views, our stunning rooftop pool invites you to relax in style, while our all-day dining at Walima offers a delightful culinary journey.
Family-Friendly Fun
Unwind at Qova, our specialty café, and lounge at Huzza mezzanine pool that features a dedicated kids' play area, ensuring every family member enjoys their stay.
Business Ready
Host successful meetings in our 9 state-of-the-art conference facilities, making your business engagements seamless and productive.
Immerse yourself in this extraordinary stay and book your room today!
Rooms & rates
Grosvenor Suite
Sleeps 5 · 76 m² · Extra-large double bed (Super-king size), Queen bed
- Desk
- Air conditioning
- Private bathroom
- Additional bathroom
- Kitchenette
Deluxe King Room
Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Adapted bath
- Emergency cord in bathroom
Deluxe Suite
Sleeps 4 · 45 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Premium King Room
Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
The Grand Suite
Sleeps 7 · 101 m² · Queen bed, Extra-large double bed (Super-king size), 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Additional bathroom
- Kitchenette
Deluxe Twin Room
Sleeps 3 · 32 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Premium Suite
Sleeps 4 · 60 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Premium Twin Room
Sleeps 3 · 32 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Amenities
- Free WiFi
- Heated pool
- Outdoor pool
- Pool bar
- Rooftop pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Fitness facilities
- Free Parking
- Accessible parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
Show all 95 amenities
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle
- Airport shuttle (free)
- Access to health care professionals
- Airport drop off
- Airport pick up
- ATM/cash machine on site
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Electric vehicle charging station
- Emergency cord in bathroom
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Garden
- Guest rooms disinfected between stays
- Hammam
- Heating
- Higher level toilet
- Invoice provided
- Ironing service
- Key access
- Key card access
- Kid meals
- Kid-friendly buffet
- Kids' outdoor play equipment
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Lower bathroom sink
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Sun umbrellas
- Temporary art galleries
- Terrace
- Toilet with grab rails
- Wheelchair accessible
Location
Casablanca St off Airport Road, Dubai, AE
What guests say8.17912 reviews
+ Comfortable rooms+ Helpful staff+ Excellent location− Disappointing breakfast− Cleanliness issues in bathroom
Cleanliness7.6
Service9.0
Location9.1
Room Quality8.0
Amenities8.1
Value for Money8.0
Great
10.0The hotel room was nice and cozy and the reception Rechal and Ahmed the bellman Collins were so professional and helpful.
Guest review
10.0Thanks Mr Ahmed halal and his ham
Guest review
8.0Rooms are too small
Good for one night if you are planning to travel fry Dubai airport and you don’t want to spend more money
5.0Staff services
− Toilet ! Divided into three sections separated from each other. The main issue is the shower area. No space at all. water can go out to the room and you might slip. You can’t hang your clothes inside. No robe or slippers though hotel is rated 5 stars.
Personalet var virkelig søde og beliggenheden til Lufthavnen var helt perfekt
10.0I forhold til Lufthavnen kunne beliggenheden ikke være bedre. I et taxi tog det kun 10 minutter og der er også shuttelbus til lufthavnen. Personalet var rigtig søde og gav mig en opgradering da det bookede værelse ikke var klar endnu. Specielt tak til Rizwan, Rehol and Jowi
− Ingenting
Guest review
10.0Got a king size superior room. Lovely soace.
− Bath tub small but nice to have
Hotels of Earth · questions
- Is Grand Mercure Dubai City really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
- Complimentary Dubai International Service shuttle service pick-up and drop-off 24/7 for Terminals 1 & 3.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.