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Hotels of Earth

Grand Mercure Dubai City

★★★★★ Casablanca St off Airport Road, Dubai, AE

8.1 guest rating· 7912 reviews

The five stars

Grand Mercure Dubai City holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.

Guests score it 8.1/10 across 7912 reviews.

About this hotel

Experience the elegance of Grand Mercure Dubai City, where luxury meets cultural heritage.

Spectacular Amenities

With breathtaking views, our stunning rooftop pool invites you to relax in style, while our all-day dining at Walima offers a delightful culinary journey.

Family-Friendly Fun

Unwind at Qova, our specialty café, and lounge at Huzza mezzanine pool that features a dedicated kids' play area, ensuring every family member enjoys their stay.

Business Ready

Host successful meetings in our 9 state-of-the-art conference facilities, making your business engagements seamless and productive.

Immerse yourself in this extraordinary stay and book your room today!

Rooms & rates

Dubai Suite

Sleeps 3 · 57 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom

Grosvenor Suite

Sleeps 5 · 76 m² · Extra-large double bed (Super-king size), Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Additional bathroom
  • Kitchenette

Deluxe King Room

Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom

Deluxe Suite

Sleeps 4 · 45 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Premium King Room

Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

The Grand Suite

Sleeps 7 · 101 m² · Queen bed, Extra-large double bed (Super-king size), 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Additional bathroom
  • Kitchenette

Deluxe Twin Room

Sleeps 3 · 32 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Premium Suite

Sleeps 4 · 60 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Premium Twin Room

Sleeps 3 · 32 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Amenities

  • Free WiFi
  • Heated pool
  • Outdoor pool
  • Pool bar
  • Rooftop pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Fitness facilities
  • Free Parking
  • Accessible parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
Show all 95 amenities
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Tour desk
  • Business center
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Airport shuttle
  • Airport shuttle (free)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • ATM/cash machine on site
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Children's playground
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Garden
  • Guest rooms disinfected between stays
  • Hammam
  • Heating
  • Higher level toilet
  • Invoice provided
  • Ironing service
  • Key access
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Kids' outdoor play equipment
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lockers
  • Lower bathroom sink
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Outdoor furniture
  • Packed lunches
  • Personal trainer
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Sun terrace
  • Sun umbrellas
  • Temporary art galleries
  • Terrace
  • Toilet with grab rails
  • Wheelchair accessible

Location

What guests say8.17912 reviews

+ Comfortable rooms+ Helpful staff+ Excellent locationDisappointing breakfastCleanliness issues in bathroom
Cleanliness7.6
Service9.0
Location9.1
Room Quality8.0
Amenities8.1
Value for Money8.0

Guest review

10.0

شكرا جدا علي النظام زي النظافه وحسن الاستقبال تعامل الاستقبال جدا راقي شكرا جدا لي هشام وأحمد جلال علي كل شيء

يوسف · AE · 2026-09-05

Guest review

10.0

ر جدا علي النظام زي النظافه وحسن الاستقبال تعامل الاستقبال جدا راقي شكرا جدا لي هشام وأحمد جلال علي كل شيء

يوسف · AE · 2026-09-05

شكر بحجم السماء لي هشام

10.0

شكر خاص علي كل شيء النظافه وي النظام وحمام السباحه كل شيء كان روعه وشكر خاص لموظفي الاستقبال هشام وأحمد جلال كل شيء

Saif · AE · 2026-09-04

شكر لي هشام في الاستقبال علي كل شيء

10.0

شكر خاص علي كل شيء النظافه وي النظام وحمام السباحه كل شيء كان روعه وشكر خاص لموظفي الاستقبال هشام وأحمد جلال كل شيء

Saif · AE · 2026-09-04

شكر من هني حتي الساء الي هشام

10.0

شكر خاص علي كل شيء النظافه وي النظام وحمام السباحه كل شيء كان روعه وشكر خاص لموظفي الاستقبال هشام وأحمد جلال كل شيء

Saif · AE · 2026-09-04

Hotels of Earth · questions

Is Grand Mercure Dubai City really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

- Complimentary Dubai International Service shuttle service pick-up and drop-off 24/7 for Terminals 1 & 3.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.