Bungalow - Lagoon View
Sleeps 2 · 37 m² · Queen bed
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- Hair dryer
This bungalow features a balcony, fan, private bathroom with shower, towels, bed linen, shampoo and soap.
Hotel CasaBakal - A pie de Laguna - Bacalar
★★★★★ Costera #81 MZ 5 LT 139, Bacalar, MX
8.3 guest rating· 1241 reviews
The five stars
Hotel CasaBakal - A pie de Laguna - Bacalar holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Swimming pool, Room service, Terrace, Spa/wellness center and Outdoor pool.
Guests score it 8.3/10 across 1241 reviews.
About this hotel
Luxurious Beachfront Accommodation
Hotel CasaBakal - A pie de Laguna - Bacalar offers a 5-star experience in Bacalar with an outdoor pool, garden, and terrace. Indulge in the restaurant, room service, and 24-hour front desk. Stay connected with free WiFi and unwind at the bar.
Elegant Rooms with Modern Amenities
Each room features a private bathroom with a shower, and select rooms boast a kitchen with a fridge. Enjoy the comfort of premium bed linen and towels during your stay.
Convenient Location and Accessibility
Situated facing the beach, this hotel is a perfect getaway. With the Chetumal International Airport just 34 km away, reaching your luxurious retreat is a breeze.
Book now and experience luxury at Hotel CasaBakal - A pie de Laguna - Bacalar.
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Rooms & rates
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Quadruple Bungalow With Mini Pool
Sleeps 4 · 46 m² · 2× Queen bed
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- Hair dryer
This room offers fan, private bathroom with shower, bed linen, shampoo and soap.
Quadruple Room with Lake View
Sleeps 4 · 20 m² · 2× Double bed
- Air conditioning
- Private bathroom
- Shower
- Hair dryer
- Fan
This double room has a private bathroom, air conditioning and lake views. The unit has 2 beds.
Quadruple Single Bed Room With Lake View
Sleeps 4 · 27 m² · 4× Twin bed
- Air conditioning
- Private bathroom
- Shower
- Hair dryer
- Toilet
This quadruple room has a private bathroom, air conditioning and lake views. The unit has 4 beds.
Superior Bungalow with Lake View
Sleeps 2 · 20 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- Hair dryer
The air-conditioned bungalow has 1 bedroom and 1 bathroom with a shower and a hairdryer. The bungalow offers a safe deposit box and lake views. The unit has 1 bed.
Standard Room
Sleeps 2 · 21 m² · Queen bed
- Air conditioning
- Private bathroom
- Shower
- Hair dryer
- Toilet
This double room has a private bathroom, air conditioning and garden views. The unit has 1 bed.
Glamping
Sleeps 2 · 12 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Hair dryer
- Linen
- Entire unit located on ground floor
- Bottle of water
This bungalow features a shared bathroom, air conditioning and lake views. The unit offers 1 bed.
Superior Bungalow
Sleeps 2 · 20 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- Hair dryer
The air-conditioned bungalow features 1 bedroom and 1 bathroom with a shower and a hairdryer. The bungalow has a safe deposit box, a patio and an inner courtyard view. The unit offers 1 bed.
Quadruple Studio With Lake Front
Sleeps 4 · 45 m² · 2× Double bed
- Air conditioning
- Private bathroom
- Kitchen
- Shower
- Hair dryer
The studio features a private bathroom equipped with a shower and a hairdryer. The studio's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. Featuring a terrace with lake views, this studio also offers air conditioning and a flat-screen TV. The unit offers 2 beds.
Panoramic Cabin - Shared Bathroom
Sleeps 2 · 19 m² · King bed
- Air conditioning
- Shared outdoor bathroom
- Bottle of water
- Daily housekeeping
- Bedsheets provided
<p><strong>1 King Bed</strong></p><p>205-sq-foot room with lagoon views </p><br/><p><b>Food & Drink</b> - Free bottled water</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Shared bathroom and towels</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p>Non-Smoking</p>
Amenities
- Free WiFi
- Outdoor pool
- Pool bar
- Swimming pool
- Swimming pool toys
- Spa/wellness center
- Breakfast takeaway containers
- Restaurant
- Bar
- Snack bar
- Air conditioning
- Pets allowed
- Pet basket
- Pet bowls
Show all 67 amenities
- Beach
- Beachfront
- Private beach area
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Room service
- Non-smoking rooms
- Family rooms
- Airport shuttle (additional charge)
- Airport drop off
- Airport pick up
- Badminton equipment
- Board games/puzzles
- Car hire
- CCTV in common areas
- CCTV outside property
- Coffee Shop on site
- Concierge service
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Garden
- Grocery deliveries
- Hand sanitizer in guest room and key areas
- Invoice provided
- Ironing service
- Key access
- Kid meals
- Kids' outdoor play equipment
- Laundry
- Live music/performance
- Massage services
- Outdoor furniture
- Packed lunches
- Private check-in/check-out
- Safety deposit box
- Sanitized tableware & silverware
- Shuttle service (additional charge)
- Staff adhere to local safety protocols
- Sun umbrellas
- Terrace
- Themed dinner nights
- Walking tours
- Water sport facilities on site
- Wine/champagne
- Yoga classes
Location
Costera #81 MZ 5 LT 139, Bacalar, MX
- Check-in
- from 03:00 PM to 11:00 PM
- Check-out
- until 12:00 PM
What guests say8.31241 reviews
+ Beautiful location+ Free amenities like kayaks+ Flexibility of the staff− Poor cleanliness− Rude service− Outdated rooms
Cleanliness7.6
Service8.6
Location9.6
Room Quality8.1
Amenities9.1
Value for Money7.1
Horrible
1.0Una experiencia horrible, aún estoy esperando el reembolso de mi dinero
El personal debe mejorar la atencion
4.0− Mucho ruido, el personal poco servicial
Booking.com should compensate passengers’ disappointment
1.0Wonderful location at the shore of he lagoon.
− The property displays itself as a high end accommodation. It states it is a five star hotel. Accordingly charges were double or triple of surrounding priperties. Images on Booking.com do verify thes high end impression. Instead, we found ourselves in a place where the kids refused to sleep or take a shower as everything was so underwhelming, not taken care of and straight dirty. I had to remove mouse droppings from the torn sheets. The 2x3 m pool had murky water in it. I had a SHARED batthroom - not a typicql feet of a five star hotel. The while experience is like a school camp back in the days - and not a good one. Dont expect comfort, dont expect pleasure, dont expect a good time despite of the nice area as you will feel cheated, taken advantage of and most importantly uncomfortable because of the mattrace on the floor that you “sleep” on, the loud music and noises that disturb you. The plastic sheets that are on your bed to assist incontinent guest, even if your not incontinent yourself. Food is basic. And to top it all of of people are impolate, short and have no education in hospitality, which is rare in Mexico. Avoid at all cost. I would have demnded a refund and left the place if only the kids were not so exhausted at arrival. Moved the early morning the following day. Booking.com should remove this establishment from their listing, as it scams people. I am a platinum member and know their offering well. This is a horrible disappointment. I was scammed out of 300 euros for a terrible night with a shocked family.
Guest review
10.0− Maravilhoso
Falta manutenção
6.0Excelente localização
− Hospedagem precisando de manutenção. Deck do píer com madeiras soltas e quebradas, a casa principal com pintura descascando e estrutura velha… Ficamos em uma acomodação extremamente pequena, com pouquíssimo espaço para colocar as roupas e alguns poucos cabides que ficam dentro do banheiro pela falta de espaço.
Guest review
10.0Amazing
Hotels of Earth · questions
- Is Hotel CasaBakal - A pie de Laguna - Bacalar really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Paddle board has an extra cost. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.