Hotel Urban Brown♡

청소에 조금 더 신경써야겠네요

6.0

출장가서 숙박했습니다. 욕조가 있는 방이었는데 배수구 주변으로 물때가 있는걸 보고 조금 고민했습니다. 혹시나 지워지지 않는 세월의 때 일수 있으니 일회용 칫솔로 슬쩍 문질렀더니 다 벗겨지더군요. 이번 밤은 반신욕을 하지 않기로 했습니다. 테이블 아래에도 먼지가 많이 보였습니다. 공기청정기를 작동하면 냄새가 나서 껐습니다. 청소에 조금 더 신경써주세요

Guest review

2.0

I checked in at 1am and the bed sheets and pillow cases were dirty. Couldn’t find the remote for AC as well. It’s supposed to have 24 hour front desk but there was no one after we checked in and we called the phone number and no one answered. We couldn’t use the AC so opened the window and slept. The pillow cover was dirty so we covered it with towels and slept. In the morning, we talked to the front desk and he apologized and he said he will inform the cleaning team. I booked 4 nights but after 1 night I checked out so I asked him for refund for rest of the trip. He said he will talk to Hotels.com and follow the guidelines. I talked to hotels.com and they said they had hard time talking to them but eventually they refused the refund for three nights that I did not stay. I visited Korea for my dad’s funeral and my mom’s place has only one bathroom so that’s why I booked the hotel but it ruined my whole trip. I only stayed only one night and got charged for almost $400

겨울에도 굳굳

10.0

전기장판이 있어서 따뜻하게 잤어요

Guest review

10.0

출장시 이용하기 좋습니다. 바로앞에 편의점도 있어서 추천합니다

So so

10.0

Needs to pay attention a bit more to the cleanness of the rooms. Some rooms for example offer a Styler but they reack to humidity and sweat from other guests. My guess those are not properly cleaned between stays.

Guest review

6.0

침대 매트리스가 너무 단단해요