Is The Royal Senses Resort & Spa Crete, Curio Collection by Hilton really a five-star hotel?

Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

The Royal Senses Resort & Spa Crete, Curio Collection by Hilton

★★★★★ Panormos Geropotamou, Panormos Rethymno, GR

9.2 guest rating· 597 reviews

The five stars

The Royal Senses Resort & Spa Crete, Curio Collection by Hilton holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.

Guests score it 9.2/10 across 597 reviews.

About this hotel

Luxurious Accommodation and Amenities

The Royal Senses Resort & Spa Crete, Curio Collection by Hilton offers a lavish retreat in Panormos Rethymno, just 400 meters from the beach. Indulge in 5-star comfort with air-conditioned rooms, free WiFi, and a range of facilities including a restaurant, outdoor pool, and fitness center.

Unwind and Rejuvenate

Relax by the poolside, treat yourself to a spa session, or savor exquisite meals at the on-site restaurant. Enjoy the convenience of room service and a 24-hour front desk to cater to your every need.

Family-Friendly and Active Stay

With a children's playground and activities like cycling in the area, The Royal Senses Resort & Spa Crete ensures a memorable family vacation. Explore the surroundings with ease using the available car hire services.

Experience luxury and comfort at The Royal Senses Resort Crete - your perfect holiday awaits!

Rooms & rates

Pick your dates. Prices are live, not cached.

Royal Senses Villa W/ Sea Vw and Private Pool

Sleeps 4 · 84 m² · Double bed

Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker
Coffee grinder

84 sq. m./904 sq. ft., private maisonette style villa, private infinity pool, upstairs bedroom, sea views Relax in this spacious villa over two floors with one king-sized bed, a sofa bed, and a rollaway bed. The villa features a private infinity pool, a balcony with stunning sea views, an upstairs bedroom, and a separate living room with a dining table. Special touches include coffee/tea making facilities, bathrobes, slippers, and free WiFi. Sleeps up to 4 adults with sofa bed. Disclaimer for rooms with pools: please note that only private pools in selected Royal Senses villas can be heated with an extra cost on the prior request.

Grand Villa with Sea View and Private Pool

Sleeps 4 · 70 m² · Double bed

Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker
Coffee grinder

70 sq. m./753 sq. ft., private maisonette style villa, private infinity pool, upstairs bedroom, sea views Relax in this spacious villa over two floors with one king-sized bed and a sofa bed. The villa features a private infinity pool, a balcony with stunning sea views, an upstairs bedroom, and a separate living room. Special touches include coffee/tea making facilities, bathrobes and slippers, and free WiFi. Sleeps up to 4 adults with a sofa bed. Disclaimer for rooms with pools: please note that only private pools in selected Royal Senses villas can be heated with an extra cost on the prior request.

King Deluxe Room W/ Sea View and Private Pool

Sleeps 2 · 35 m² · Extra-large double bed (Super-king size)

Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker
Coffee grinder

32 sq. m./344 sq. ft., private pool, terrace with sea view, free WiFi Relax in this spacious deluxe room with one king-sized bed and a sofa bed. This stylish room features a private pool, terrace with stunning sea views, and free WiFi. Special touches include coffee/tea making facilities, bathrobes, slippers, and a minibar. Sleeps up to 3 adults with a sofa bed. Disclaimer for rooms with pools: please note that only private pools in selected Royal Senses villas can be heated with an extra cost on the prior request.

Elite Suite with Sea View and Private Pool

Sleeps 4 · 48 m² · Double bed

Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker
Coffee grinder

48 sq. m./517 sq. ft., private infinity pool with sun loungers, terrace with sea views, living room, free WiFi Settle into this spacious suite with one king-sized bed and a sofa bed. This room features a private infinity pool with sun loungers, a terrace with stunning sea views, a separate living room, and free WiFi. Special touches include coffee/tea making facilities, bathrobes and slippers, and a minibar. Sleeps up to 4 adults with a sofa bed. Disclaimer for rooms with pools: please note that only private pools in selected Royal Senses villas can be heated with an extra cost on the prior request.

King Deluxe Room with Sea View

Sleeps 3 · 32 m² · Extra-large double bed (Super-king size), Sofa bed

Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker
Coffee grinder

32 sq. m./344 sq. ft., free WiFi, balcony with sea views, walk-in shower, sofa bed Relax in this stylish guest room with one king-sized bed and one sofa bed. The room features a HDTV, a balcony with sea views, and free WiFi. Special touches include a walk-in shower, coffee/tea making facilities, bathrobes, slippers, and a minibar. Sleeps up to 3 adults with a sofa bed/rollaway bed.

King Grand Deluxe Room - Sea View-shared Pool

Sleeps 3 · 38 m² · Extra-large double bed (Super-king size)

Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker
Coffee grinder

38 sq. m./409 sq. ft., sea view, shared pool, terrace with sea view, walk in shower Relax in this grand deluxe room featuring stunning sea views from the terrace, one king bed, and one sofa bed. The room features a pool shared with 4 other rooms, sun loungers on the terrace, and free WiFi. Special touches include coffee/tea making facilities, bathrobes, slippers, and a minibar. Sleeps up to 3 adults with a sofa bed.Disclaimer for rooms with pools: please note that only private pools in selected Royal Senses villas can be heated with an extra cost on the prior request.

King Grand Deluxe Rm - Sea View-private Pool

Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker
Minibar

35 sq. m./377 sq. ft., Private pool, free WiFi, terrace with sun loungers and sea views Settle into this grand deluxe room with one king-sized bed. This room features a private pool, a terrace with sea views and sun loungers, plus free WiFi. Special touches include coffee/tea making facilities, bathrobes, slippers, and a minibar. Sleeps up to 2 adults. Disclaimer for rooms with pools: please note that only private pools in selected Royal Senses villas can be heated with an extra cost on the prior request.

King Grand Deluxe Room with Sea View

Sleeps 3 · 38 m² · Extra-large double bed (Super-king size)

Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker
Coffee grinder

38 sq. m./409 sq. ft., free WiFi, HDTV, sofa bed, outdoor seating, walk-in shower Relax in this spacious deluxe guest room with one king-sized bed and a sofa bed. The room features a balcony with a sitting area and outdoor dining space, a walk-in shower, and free WiFi. Special touches include coffee/tea making facilities, bathrobes, slippers, a minibar, and an HDTV. Sleeps up to 3 adults with a sofa bed.

King Family Accessible Suite with Sea View

Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker
Minibar

Wheelchair Accessible Room w/ Roll-in Shower, balcony with sea view, seating area with sofa, free WiFi Relax in this wheelchair-accessible family suite featuring a balcony with stunning sea views and one king-sized bed. The room also features a sofa bed, a roll-in shower, a seating area with a sofa, and free WiFi. Special touches include coffee/tea making facilities, bathrobes, slippers, and a minibar. Sleeps up to 4 adults with a sofa bed. This room is available as a connected room for an assistant on request.

King Family Suite with Sea View

Sleeps 4 · 40 m² · Extra-large double bed (Super-king size)

Coffee grinder
Stovetop
Pets allowed

40 sq. m./430 sq. ft., living room, balcony or terrace with sea views Relax in this spacious family suite with one king bed and two sofa beds. The room features a separate living room with two sofa beds, and a balcony or terrace with stunning sea views. Special touches include a walk-in shower, coffee/tea making facilities, bathrobes, slippers, and a minibar. Sleeps up to 4 adults with two sofa beds.

Amenities

Free WiFi
Infinity pool
Kids' pool
Outdoor pool
Outdoor pool - seasonal
Pool with view
Salt-water pool
Swimming pool
Fitness/spa locker rooms
Spa/wellness center
Spa/wellness center services
Sauna
Hot spring bath
Fitness classes

Show all 127 amenities

Fitness facilities
Free Parking
Valet parking
Breakfast in the room
Breakfast takeaway containers
Restaurant
Bar
Barber/beauty shop
Screens / Barriers between staff and guests for safety
Snack bar
Air conditioning
Beach
Private beach area
Sun loungers or beach chairs
24-hour front desk
Mobile app for room service
Room service
24-hour security
Non-smoking rooms
Family rooms
Access to health care professionals
Aerobics
Allergy-free room
ATM/cash machine on site
Babysitting/child services
Beauty Services
Bike tours
Billiards
Board games/puzzles
Car hire
Cashless payment available
CCTV in common areas
CCTV outside property
Children's playground
Cleaning standards that are effective against Coronavirus
Coffee Shop on site
Concierge service
Contactless check-in/check-out
Cooking class
Cycling
Daily housekeeping
Delivered food - securely covered
Designated smoking area
Dry cleaning
Entertainment staff
Evening entertainment
Express check-in/check-out
Face masks for guests available
Facilities for disabled guests
Fax/photocopying
Fire extinguishers
First aid kit available
Food delivered to guest room
Fruits
Garden
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hair Salon Services
Hammam
Hand sanitizer in guest room and key areas
Indoor play area
Invoice provided
Ironing service
Key card access
Kid-friendly buffet
Kids' club
Kids' outdoor play equipment
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Live music/performance
Lower bathroom sink
Luggage storage
Manicure
Massage services
Meeting/banquet facilities
Minimarket on site
Movie nights
Nightclub/DJ
Outdoor fireplace
Outdoor furniture
Pedicure
Personal trainer
Physical distancing in dining areas
Physical distancing rules followed
Private check-in/check-out
Process in place to check health of guests
Property cleaned by professional cleaning companies
Public transport tickets
Safety deposit box
Sanitized tableware & silverware
Shared stationery like menus, pens are removed
Smoke alarms
Soundproof rooms
Special diet menus - on request
Staff adhere to local safety protocols
Steam room
Sun terrace
Sun umbrellas
Table tennis
Tennis court
Tennis equipment
Terrace
Themed dinner nights
Thermometers for guests provided by property
Toilet with grab rails
Tour/class on local culture
Water park
Water slide
Wheelchair accessible
Wine/champagne
Yoga classes

Location

Panormos Geropotamou, Panormos Rethymno, GR

Check-in: from 03:00 PM to 12:00 AM
Check-out: until 11:00 AM

What guests say9.2597 reviews

+ Excellent and attentive service from many staff members+ Stunning views and memorable sunsets+ Large, well-designed pools and strong on-site amenities+ High-quality, consistently praised food and buffet− Inconsistent service in some areas (unfriendly staff, pool towel attendants)− Restaurant service failure in one case (missing side dishes at steak restaurant)− Accessibility issues for guests with strollers due to stairs

Cleanliness8.5

Service9.0

Location9.5

Room Quality9.5

Amenities9.0

Value for Money9.2

Uma estadia perfeita com vontade de repetir
9.0
Tudo. O quarto era excelente e as refeições do buffet fantásticas. Tanto no pequeno almoço quanto jantar. Os escorregas para os miúdos… simplesmente perfeito.
− Não é que não tenha gostado de algo mas seria perfeito se o hotel estivesse mais próximo da praia. De qq forma, a solução de shuttle de 30 em 30 mins é óptima.
Ana · PT · 2026-07-25

Beautifully designed hotel well suited for families.
6.0
Design of the hotel is beautiful and its position gets the most amazing sunsets. Breakfast is great. (We didn’t eat dinner here so can’t comment) Gym is well equipped and great views. They also run yoga and fitness classes everyday which is hard to find. The spa is gorgeous and is a must treat when staying at this hotel. Our massages were amazing. All staff go above and beyond and create and genuinely welcoming atmosphere. Tasteful entertainment at night with nice areas to relax. A lot of people complain about the location but I actuallly really like the location as you can get to rethymno old town in 20mins and Panormos in 5mins which are both lovely evenings out with fantastic tavernas.
− Beware this hotel is very family friendly and in my opinion not suitable for couples without some adjustments. We paid a significant amount for a room with shared pool which we couldn’t use as children staying in the other rooms were jumping into the small pool and being taught how to swim taking over the whole pool. This is not the purpose of a shared pool and the hotel shouldnt really let families with young children stay in these rooms. It is difficult to get a bed by the mai pool as families reserve beds before breakfast with towels they have saved from the day before. The staff make some effort to stop this but for £450 a night I expect to get a bed by the pool. They do have an adults only pool which is gorgeous however the beds there don’t have umbrellas which was tricky as we had a particularly hot week. The beach area is lovely however it is a 15 minute walk to get there along a road with no footpath making it very unsafe as part of the walk is along a slip road off the main highway. They do run a shuttle every 30 mins however from 3pm there forms a queue and only 8 people fit in the van at a time so you only need 2 families before you and you are waiting 1 hour in the blistering heat. Note the beach area did have a strong smell of the toilets - I assume they need to sort the drains.
Lyndsay · GB · 2026-07-25

Overall it was a great holiday and we really enjoyed our visit
8.0
The food was very good and tasteful. The water activities for the kids was also great. The views from the rooms was amazing. Overall staff and service was excellent.
− The kids club staff need to be more active with the children and in general looking after the children. Many times the children are left to just play while some of them are sitting on their phones. Also the waiters on many occasions kept asking me to pay the bill while I’m in the middle of finishing my meal. I would appreciate it if the waiters could at least wait until the end of when i have finished my dinner. Also water should be free of charge.
David · OM · 2026-07-25

Un séjour juste xceptionnel
10.0
Un séjour juste parfait, nous avions la suite avec la piscine privé ! Nettoyé tout les jours, idem pour la chambre, les serviettes sont changés également tous les jours un séjour trop court juste partait. Le personnel a l'écoute et très agréable. Je recommande vivement!
Olivia · FR · 2026-07-19

Schönes Hotel für eine Woche „nichts tun“
8.0
Eine schöne Anlage, bei der es an nichts fehlt. Ideal, um eine Woche abzuschalten und die Seele baumeln zu lassen.
− Der - für griechische Inseln allerdings nicht ungewöhnliche - Umstand, dass Toilettenpapier nicht in der Toilette entsorgt werden kann. Die Kommunikation betreffend den mehrfach erbetenen Late Check out hätte besser laufen können.
Svea · DE · 2026-07-18

Hotels of Earth · questions

Is The Royal Senses Resort & Spa Crete, Curio Collection by Hilton really a five-star hotel?: Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from April to October.

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

›Parking

Free private parking is possible on site (reservation is not needed).

›Internet

WiFi is available in all areas and is free of charge.

›Pets

Pets are not allowed.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 1 year old stay for free when using an available cot.

Children up to and including 17 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

The Royal Senses Resort & Spa Crete, Curio Collection by Hilton♡