The Royal Senses Resort & Spa Crete, Curio Collection by Hilton♡

Uma estadia perfeita com vontade de repetir

9.0

Tudo. O quarto era excelente e as refeições do buffet fantásticas. Tanto no pequeno almoço quanto jantar. Os escorregas para os miúdos… simplesmente perfeito.

− Não é que não tenha gostado de algo mas seria perfeito se o hotel estivesse mais próximo da praia. De qq forma, a solução de shuttle de 30 em 30 mins é óptima.

Beautifully designed hotel well suited for families.

6.0

Design of the hotel is beautiful and its position gets the most amazing sunsets. Breakfast is great. (We didn’t eat dinner here so can’t comment) Gym is well equipped and great views. They also run yoga and fitness classes everyday which is hard to find. The spa is gorgeous and is a must treat when staying at this hotel. Our massages were amazing. All staff go above and beyond and create and genuinely welcoming atmosphere. Tasteful entertainment at night with nice areas to relax. A lot of people complain about the location but I actuallly really like the location as you can get to rethymno old town in 20mins and Panormos in 5mins which are both lovely evenings out with fantastic tavernas.

− Beware this hotel is very family friendly and in my opinion not suitable for couples without some adjustments. We paid a significant amount for a room with shared pool which we couldn’t use as children staying in the other rooms were jumping into the small pool and being taught how to swim taking over the whole pool. This is not the purpose of a shared pool and the hotel shouldnt really let families with young children stay in these rooms. It is difficult to get a bed by the mai pool as families reserve beds before breakfast with towels they have saved from the day before. The staff make some effort to stop this but for £450 a night I expect to get a bed by the pool. They do have an adults only pool which is gorgeous however the beds there don’t have umbrellas which was tricky as we had a particularly hot week. The beach area is lovely however it is a 15 minute walk to get there along a road with no footpath making it very unsafe as part of the walk is along a slip road off the main highway. They do run a shuttle every 30 mins however from 3pm there forms a queue and only 8 people fit in the van at a time so you only need 2 families before you and you are waiting 1 hour in the blistering heat. Note the beach area did have a strong smell of the toilets - I assume they need to sort the drains.

Overall it was a great holiday and we really enjoyed our visit

8.0

The food was very good and tasteful. The water activities for the kids was also great. The views from the rooms was amazing. Overall staff and service was excellent.

− The kids club staff need to be more active with the children and in general looking after the children. Many times the children are left to just play while some of them are sitting on their phones. Also the waiters on many occasions kept asking me to pay the bill while I’m in the middle of finishing my meal. I would appreciate it if the waiters could at least wait until the end of when i have finished my dinner. Also water should be free of charge.

Un séjour juste xceptionnel

10.0

Un séjour juste parfait, nous avions la suite avec la piscine privé ! Nettoyé tout les jours, idem pour la chambre, les serviettes sont changés également tous les jours un séjour trop court juste partait. Le personnel a l'écoute et très agréable. Je recommande vivement!

Schönes Hotel für eine Woche „nichts tun“

8.0

Eine schöne Anlage, bei der es an nichts fehlt. Ideal, um eine Woche abzuschalten und die Seele baumeln zu lassen.

− Der - für griechische Inseln allerdings nicht ungewöhnliche - Umstand, dass Toilettenpapier nicht in der Toilette entsorgt werden kann. Die Kommunikation betreffend den mehrfach erbetenen Late Check out hätte besser laufen können.