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Hotels of Earth

Fairmont Heritage Place Mayakoba

★★★★★ Carretera Federal Cun Playa Km 298 Mayakoba, Playa del Carmen, MX

9.4 guest rating· 30 reviews

The five stars

Fairmont Heritage Place Mayakoba holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness center, Swimming pool, Room service, Terrace and Sauna.

About this hotel

Luxurious 5-Star Stay at Fairmont Heritage Place Mayakoba

Outdoor Swimming Pool and Fitness Centre: Enjoy a refreshing dip in the outdoor swimming pool or stay active at the well-equipped fitness centre during your stay.

Family-Friendly Amenities: With a kids' club available, families can rest assured that their little ones will have a memorable and enjoyable time at the hotel.

Concierge Service and Multilingual Staff: Benefit from personalized recommendations and assistance from the concierge service, while the multilingual staff fluently speaking English and Spanish cater to your every need.

Experience unparalleled luxury and convenience at Fairmont Heritage Place Mayakoba. Book now for an unforgettable stay!

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Rooms & rates

Three-Bedroom Villa with Garden

Sleeps 8 · 428 m² · Queen bed, Queen bed, Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Three-Bedroom Villa

Sleeps 8 · 287 m² · Queen bed, Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Four-Bedroom Penthouse Villa

Sleeps 10 · 585 m² · Queen bed, Twin bed, Queen bed, Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Three-Bedroom Penthouse Villa

Sleeps 8 · 287 m² · Twin bed, Queen bed, Queen bed

  • Desk
  • Air conditioning
  • Coffee/tea maker
  • Shower
  • Telephone

Amenities

  • Outdoor pool
  • Swimming pool
  • Spa/wellness center
  • Sauna
  • Fitness center
  • Parking
  • Valet parking
  • Breakfast takeaway containers
  • Bar
  • Air conditioning
  • Beach
  • 24-hour front desk
  • Room service
  • 24-hour security
Show all 42 amenities
  • Non-smoking rooms
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Babysitting/child services
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Delivered food - securely covered
  • First aid kit available
  • Food delivered to guest room
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Kids' club
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Staff adhere to local safety protocols
  • Terrace

Location

© OpenStreetMap contributors

Carretera Federal Cun Playa Km 298 Mayakoba, Playa del Carmen, MX

Check-in
from 04:00 PM
Check-out
until 11:00 AM

What guests say9.430 reviews

+ Excellent service+ Spacious and luxurious rooms+ Beautiful property+ Strong value for moneyLimited food and drink serviceGolf cart availability issues
Cleanliness8.6
Service10.0
Location9.6
Room Quality10.0
Amenities9.1
Value for Money9.6

Guest review

10.0

s

LEIDY · 2025-08-27

Guest review

10.0

Tout est parfait

Rien

Chelomo · FR · 2025-08-21

Guest review

10.0

It is a very good Resort and above the average 5 Star Hotel. The room are very large with 3 bedrooms, so it is actually a really good value compared to the availabe space.

Stephan · DE · 2025-08-20

Guest review

10.0

Very beautiful property, felt safe at all times. The service was excellent and the staff is just amazing.

Joselyn Gisselle · 2025-08-19

Guest review

10.0

Beautiful property. Only issue was not having enough golf carts to transport guests.

Christopher · 2025-07-20

Guest review

10.0

This is a strong recommend. Note that there is a $100/day resort fee that isnt transparent upfront. But this place is a really strong recommend. I would go back in a heartbeat

Chirag · 2025-07-10

Hotels of Earth · questions

Is Fairmont Heritage Place Mayakoba really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Please note that an additional fee of USD $30 per person per night is charged separately.

WiFi is included once resort fee is paid.

Offers cannot be combined with other promotions, spa discounts or special rates, and do not apply to group bookings, special events or tournaments.

A deposit may be required at the property.