Appart'Hôtel Sainte Trinité

Guest review

8.0

Appartement propre et calme. Le lit est une merveille.

Hotel sans accueil sans appel à distance.

2.0

Arrivé devant une porte de chantier avec un digicode fixé sur un montant en bois ça surprend pour un Appart'Hôtel. Juste un document Pdf avec une adresse, pas de code et pas n° de téléphone. Nous recherchon un autre Hötel on se dit que ça doit être une arnaque on se trouve devant un B&B pas trop loin en 15 mn nous avons une superbe chambre.

Lovely quirky place

8.0

Lovely, quirky place to stay, lots of original features in keeping with the beautiful town of Troyes. Great location. Check in a couple streets away but all very easy & very helpful with recommendations on nearby parking & places to eat. Not a luxury apartment but really enjoyed being in the heart of the town in place full of character

Guest review

10.0

Très jolie es confortable lit super es très grand il a seulement un petit truc là clim fait beaucoup bruit a par sa le reste était très super je recommande

Guest review

2.0

Réservation effectuée 3 mois avant et annulée l'avant- veille par l'établissement pour cause de surbooking, sympa!!! Il a fallu vite trouver une autre solution et bien, aucun dédommagement..

Guest review

2.0

The hotel manager didn't care. All he wanted was money. The apartment we booked was for 4 motorcycle friends on a tour. We booked the apartment because it had 4 beds. The instructions by Expedia said contact the property 24 hours before arrival. Someone would then meet you at the property. We did this telling them we were arriving on motorcycles. We had no reply from the property manager. This was repeated 12 hours before arrival. Again no reply. We arrived at the apartment and phoned them. They told us we had to go to another location (St George Hotel) to get the keys. We left the bikes at the apartment and walked. When we arrived at the hotel we were told there was no parking and only two places at the hotel. We managed to find one at the apartment and fitted the other three into a small space at the hotel. We were given the keys to the apartment after a tangle over payment. We had paid in advance but they were asking for payment. That was sorted. We were given a key. Now at the apartment, the key didn't fit any of the doors. By luck we opened a garage door and found the apartment. Access was via a narrow and unsafe staircase. On entry it was dark and uninviting. There was no bedding for the sofa bed. The hotel manager was contacted and wanted more money for bedding. I ended up sleeping in my clothes with no bedding. There are so many other things to list, unsafe electrics, broken smoke detector. To much to list. Extremely poor. Why do Expedia promote this property?