Hotels of Earth

The Hotel Chester

★★★★★ 19 Newgate Street, Chester, GB

9.6 guest rating· 1495 reviews

The five stars

The Hotel Chester holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

Guests score it 9.6/10 across 1495 reviews.

About this hotel

Luxurious Accommodation

The Hotel Chester, a 5-star property in the heart of Chester City Centre, offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, comfortable bedding, and free WiFi. Each room features a private bathroom and a fridge for added convenience.

Convenient Location

Situated just a stone's throw away from Chester Racecourse and the bustling city center, guests can easily explore nearby attractions like Chester Zoo, Albert Dock, and M&S Bank Arena Liverpool. The hotel's proximity to key landmarks makes it an ideal choice for travelers interested in sightseeing and entertainment.

Relaxation and Hospitality

Guests can unwind in style at The Hotel Chester with access to a luxurious hot tub, perfect for rejuvenating after a day of exploring the city. The 24-hour front desk and concierge service ensure that every need is met promptly and efficiently.

Experience luxury and comfort at The Hotel Chester - book your stay now for an unforgettable getaway.

Rooms & rates

Pick your dates. Prices are live, not cached.

The Tree House - (Two Bedroom Apartment)

Sleeps 4 · 58 m² · Queen bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette
  • Minibar

This apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the well-fitted kitchenette, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a mini-bar, a wardrobe, an electric kettle, a sofa and a flat-screen TV with streaming services. The unit offers 2 beds.

Knightsbridge

Sleeps 2 · 22 m² · Extra-large double bed (Super-king size)

  • Private bathroom
  • Kitchenette
  • Minibar
  • Shower
  • TV

Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The fully equipped kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. The studio features a mini-bar, a wardrobe, an electric kettle, heating, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Flamingo - (One Bedroom Apartment)

Sleeps 2 · 32 m² · Extra-large double bed (Super-king size)

  • Private bathroom
  • Kitchenette
  • Minibar
  • Shower
  • TV

This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a mini-bar, a wardrobe, an electric kettle, a sofa, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Safari ( Jacuzzi bath)

Sleeps 2 · 35 m² · Extra-large double bed (Super-king size)

  • Private bathroom
  • Kitchenette
  • Minibar
  • Shower
  • TV

This apartment's standout features are the hot tub and fireplace. The apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a minibar, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV with streaming services. The unit has 1 bed.

Tropical

Sleeps 2 · 22 m² · Queen bed

  • Private bathroom
  • Kitchenette
  • Minibar
  • Shower
  • TV

Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and a microwave. The studio features a mini-bar, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Standard Studio, 1 King Bed

Sleeps 2 · King bed

  • Laptop-friendly workspace
  • Private bathroom
  • Kitchenette
  • Free WiFi
  • Minibar

<p><strong>1 King Bed</strong></p><p>Overlooking the city</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - Kitchenette with stovetop, microwave, cookware/dishware, and electric kettle</p><p><b>Sleep</b> - Select Comfort bed, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop workspace, iron/ironing board, and local maps</p><p><b>Comfort</b> - Daily housekeeping, heating, and portable fan</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>

Standard Studio

Sleeps 2 · King bed

  • Desk
  • Laptop-friendly workspace
  • Private bathroom
  • Kitchenette
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>Overlooking the city</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - Kitchenette with stovetop, microwave, cookware/dishware, and electric kettle</p><p><b>Sleep</b> - Select Comfort bed, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop workspace, iron/ironing board, and local maps</p><p><b>Comfort</b> - Daily housekeeping, heating, and portable fan</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>

Standard Studio, 1 King Bed

Sleeps 2 · King bed

  • Laptop-friendly workspace
  • Private bathroom
  • Kitchenette
  • Free WiFi
  • Minibar

<p><strong>1 King Bed</strong></p><p>Overlooking the city</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - Kitchenette with stovetop, microwave, cookware/dishware, and electric kettle</p><p><b>Sleep</b> - Select Comfort bed, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop workspace, iron/ironing board, and local maps</p><p><b>Comfort</b> - Daily housekeeping, heating, and portable fan</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>

Standard Studio

Sleeps 2 · King bed

  • Laptop-friendly workspace
  • Private bathroom
  • Kitchenette
  • Free WiFi
  • Minibar

<p><strong>1 King Bed</strong></p><p>Overlooking the city</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - Kitchenette with stovetop, microwave, cookware/dishware, and electric kettle</p><p><b>Sleep</b> - Select Comfort bed, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, designer toiletries, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop workspace, iron/ironing board, and local maps</p><p><b>Comfort</b> - Daily housekeeping, heating, and portable fan</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>

1762 - (Two Bedroom Apartment)

Sleeps 4 · 36 m² · Queen bed

  • Private bathroom
  • Kitchenette
  • Minibar
  • Shower
  • TV

This apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a mini-bar, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

Amenities

  • Free WiFi
  • Screens / Barriers between staff and guests for safety
  • Pets allowed
  • Pet basket
  • Pet bowls
  • 24-hour front desk
  • 24-hour security
  • Non-smoking throughout
  • Family rooms
  • Bike tours
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
Show all 36 amenities
  • Daily housekeeping
  • Designated smoking area
  • Express check-in/check-out
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Key access
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Walking tours
  • Wine/champagne

Location

© OpenStreetMap contributors

19 Newgate Street, Chester, GB

Check-in
from 03:00 PM to 11:30 PM
Check-out
until 11:00 AM

What guests say9.61495 reviews

+ Excellent location+ Comfortable bed+ Friendly staff+ Clean and modern− Few minor maintenance issues− No breakfast offered
Cleanliness9.5
Service10.0
Location10.0
Room Quality9.4
Amenities9.5
Value for Money9.4

A real gem in Chester

10.0

We stayed for 1 night in the Money Penny apartment. The guy on reception was really helpful and checked us in quickly and helped us with our suitcase to the apartment. We had requested for a travel cot prior to arriving and this was already in our room on arrival. The apartment itself was absolutely stunning and very clean. There was air conditioning in the bedroom which was great as we visited during a heatwave. It was lovely and quiet all night, we didnt hear a thing outside and had the window open in both the living area and the bedroom. The beds are super comfy too! The location is perfect. You can park in the multi story car park which is right next to the hotel and everything you would want to do in Chester city is close. The Zoo and Chesire Oaks are also a very short drive away. Overall this was a fantastic apartment and we would happily return here in the future!

LucyCottier · CARLISLE, CUMBRIA, ENGLAND · 2026-07-24

Guest review

9.0

Quiet and relaxing, nice big tv with Netflix

− A bucket in the room from a leek, but understand it couldn't be helped

Goodall · GB · 2026-07-22

Amazing!

10.0

Best hotel I’ve stayed in! The hotel was absolutely spotless, staff were welcoming, & couldn’t do enough to make our stay perfect . Fantastic trip , will definitely highly recommend & stay again

Louise · GB · 2026-07-22

Amazing hotel

10.0

Location was fantastic, right next to the car park & centre The hotel was absolutely beautiful, rooms were absolutely lovely and spotless. Staff amazing will definitely recommend

louisewX4952RA · NOTTINGHAM, NOTTINGHAMSHIRE, ENGLAND · 2026-07-19

Guest review

8.0

It was in a good location easy walking distance to all attractions and town centre . Staff were very friendly and helpful. We were given an upgrade as it was so hot and a portable air conditioner was in our room

− Very difficult to find especially from the car park. On a Sunday morning shopping centre doesn’t open until late so only access to car park is via ramp

CHRIS · AU · 2026-07-14

Guest review

10.0

Beds were extremely comfortable and the location was perfect. Facilities within the room were also excellent.

adam · GB · 2026-07-13

Hotels of Earth · questions

Is The Hotel Chester really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Please note that guests must let know to the host if a dog will be part of the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.

›Pets

Pets are allowed on request. Charges may be applicable.

›Parking

No parking available.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

›Internet

WiFi is available in public areas and is free of charge.