★★★★★ Calle Zazil Ha #118 Playa Norte, Isla Mujeres, MX
8.9 guest rating· 294 reviews
Casa del Jaguar Beach Hotel holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Swimming pool, Room service, Spa/wellness center, Outdoor pool and Sun terrace.
Guests score it 8.9/10 across 294 reviews.
Luxurious 5-Star Beachfront Accommodation
Experience the epitome of luxury at Casa del Jaguar Beach Hotel, located in Isla Mujeres. Indulge in our outdoor swimming pool, restaurant, and bar, ensuring a truly relaxing stay.
Elegant Rooms with Premium Amenities
Unwind in our air-conditioned rooms equipped with modern conveniences such as a coffee machine, flat-screen TV, and a private terrace. Enjoy the comfort of plush bed linen, and stay connected with free WiFi available in all rooms.
Prime Location and Convenient Services
Explore nearby attractions like El Cocal Beach and Norte Beach, or relax at Isla Mujeres Beach just moments away. Take advantage of our concierge service, currency exchange, and paid airport shuttle for a seamless stay.
Ready to experience luxury by the beach? Book your stay at Casa del Jaguar Beach Hotel now!
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Sleeps 2 · 60 m² · Extra-large double bed (Super-king size)
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a private entrance, a mini-bar, a coffee machine as well as garden views. The unit has 1 bed.
Sleeps 2 · 50 m² · Extra-large double bed (Super-king size)
Featuring a private entrance, this air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with garden views, this suite also offers a mini-bar and a flat-screen TV with satellite channels. The unit offers 1 bed.
Sleeps 4 · 70 m² · Extra-large double bed (Super-king size)
Boasting a private entrance, this spacious suite also comes with 2 bedrooms, a seating area and 1 bathroom with a shower and a hairdryer. Featuring a terrace with garden views, this suite also features air conditioning and a flat-screen TV with satellite channels. The unit has 3 beds.
Calle Zazil Ha #118 Playa Norte, Isla Mujeres, MX
No regreso
7.0Las instalaciones modernas
− Al estar cerca a la playa , hacen bulla hasta tarde . Tuvimos la mala suerte de dejar por 10 min unas gafas de sol en el baño ( con el personal de limpieza dentro) pero al regresar “no vieron nada” ,. Además informe que era mi cumpleaños , no hicieron nada , ni Feliz día
Poor service, loud and crowded beach/sea
2.0The property is a small, boutique hotel on a sandy tropical beach. The room was large and beautiful. The staff at the desk were courteous and helpful.
− 1) The Beach: what I didn’t anticipate by looking at the beautiful photos of playa norte, is that by 11 am the whole sea in front of the beach is invaded by hundreds speedboats, which will moor in line and completely obstructing the view. This means you cannot swim, as in the lagoon between the beach and the line of boats the water gets to your knees. Moreover, each boat will have their own raggaeton music pumping up non-stop until subset. On Fri/Sat and Sun the beach will also play high volume music, so the whole place is just LOUD and NOISY. There are hundreds (if not thousands)of people on the beach and water. I honestly wanted to leave as this was not the idyllic experience I wanted and had to spend > $200 to escape to the natural park of Isla Contoy (twice=$400) to get peace 2) Staff at restaurants/breakfast and Breakfast. I paid >$500/night for this hotel and I am very well travelled (been 7 times in the Maldives). This was the most disappointing breakfast I have had in a “luxury” hotel. First of all all staff behaved like corporate security guards: no smiles, no replies to me “hola/hello” and every time I asked for something I was met with a grunt/hostility almost. I felt unwelcome every day. Moreover: there’s no choice of juice. Either you like the watered watermelon juice they give you in a tiny glass, or you have to pay for, let’s say, orange juice. I never had to pay for an orange juice in my life, which is ridiculous considering the $500/night fee. I asked for an espresso and again this was considered extra. I was given only 1 toast sliced in half and I had to ask over and over for more, which arrived 30 min later and with the usual angry face. Yogurt is one minuscule cup TO SHARE! I complained to the desk person and one manager came to see me the day I left and offered a lunch.
Excelente lugar para el descanso
10.0El desayuno y los snacks son fabulosos , toda la comida goza de una calidad excepcional
− Todo estuvo muy bien
Hotel was great. On the beach, close to town and golf cart rental was steps away.
10.0Location was exceptional.
Descanso y desconexión perfecta
10.0Nos encantó! Exquisitas instalaciones! El beach club fantástico. Y que decir de la playa, lo mejor de isla mujeres.
Wonderful except the mattress
10.0Property was excellent. Clean. Great location
− We were in #8. The mattress sucked. No box springs, mattress is placed on top of a concrete pad.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.