Casa del Jaguar Beach Hotel♡

No regreso

7.0

Las instalaciones modernas

− Al estar cerca a la playa , hacen bulla hasta tarde . Tuvimos la mala suerte de dejar por 10 min unas gafas de sol en el baño ( con el personal de limpieza dentro) pero al regresar “no vieron nada” ,. Además informe que era mi cumpleaños , no hicieron nada , ni Feliz día

Poor service, loud and crowded beach/sea

2.0

The property is a small, boutique hotel on a sandy tropical beach. The room was large and beautiful. The staff at the desk were courteous and helpful.

− 1) The Beach: what I didn’t anticipate by looking at the beautiful photos of playa norte, is that by 11 am the whole sea in front of the beach is invaded by hundreds speedboats, which will moor in line and completely obstructing the view. This means you cannot swim, as in the lagoon between the beach and the line of boats the water gets to your knees. Moreover, each boat will have their own raggaeton music pumping up non-stop until subset. On Fri/Sat and Sun the beach will also play high volume music, so the whole place is just LOUD and NOISY. There are hundreds (if not thousands)of people on the beach and water. I honestly wanted to leave as this was not the idyllic experience I wanted and had to spend > $200 to escape to the natural park of Isla Contoy (twice=$400) to get peace 2) Staff at restaurants/breakfast and Breakfast. I paid >$500/night for this hotel and I am very well travelled (been 7 times in the Maldives). This was the most disappointing breakfast I have had in a “luxury” hotel. First of all all staff behaved like corporate security guards: no smiles, no replies to me “hola/hello” and every time I asked for something I was met with a grunt/hostility almost. I felt unwelcome every day. Moreover: there’s no choice of juice. Either you like the watered watermelon juice they give you in a tiny glass, or you have to pay for, let’s say, orange juice. I never had to pay for an orange juice in my life, which is ridiculous considering the $500/night fee. I asked for an espresso and again this was considered extra. I was given only 1 toast sliced in half and I had to ask over and over for more, which arrived 30 min later and with the usual angry face. Yogurt is one minuscule cup TO SHARE! I complained to the desk person and one manager came to see me the day I left and offered a lunch.

Excelente lugar para el descanso

10.0

El desayuno y los snacks son fabulosos , toda la comida goza de una calidad excepcional

− Todo estuvo muy bien

Hotel was great. On the beach, close to town and golf cart rental was steps away.

10.0

Location was exceptional.

Descanso y desconexión perfecta

10.0

Nos encantó! Exquisitas instalaciones! El beach club fantástico. Y que decir de la playa, lo mejor de isla mujeres.

Wonderful except the mattress

10.0

Property was excellent. Clean. Great location

− We were in #8. The mattress sucked. No box springs, mattress is placed on top of a concrete pad.