The Truitt

It felt like going to visit your cool aunt's house-- charming, cozy and relaxing.

10.0

I really enjoyed contactless check-in. It really made our stay feel more home-y rather than in a sterile hotel. The decorations in our room were so beautiful and classy and we felt like we were staying at someone's house. We are 100% staying at the Truitt again when we come back and can't wait to visit again!

− I do not have a single note!

Overall a perfect stay!

10.0

Location, vibe, decor, comfort!

− Toilet paper, hot water was slow.

The facilities are good, Ryan is nice, but the owner of the hotel should improve his communication skill and manner.

8.0

The facilities are very good. Ryan is a really nice person and has good communication skills. I would not hesitate to give a “5-star” to Ryan.

− Ryan is very nice but the other person is aggressive. I arrived late and I did not know that the there was no front desk to help me with the check-in. By the time I arrived, the hotel building had been closed. I tried the two phone numbers on the door, but neither got through first. When my phone call eventually got through, I complained for a few seconds on the phone. After Ryan had helped me complete the check-in process, another person came to me and shouted at me. I was about to say “thank you” and “sorry” for my somewhat bad attitude to Ryan when that person showed up and shouted at me. He said he was the owner of the hotel and kept shouting at me, refusing to listen to my explanation and keeping saying “I don’t care about your situation”. He almost cancelled my order and asked me to go to the nearby hotel. I acknowledge that it was my fault that I didn’t pay enough attention to the hotel policy. However, that person (possibly the owner of the hotel) was very aggressive and also rude. Although his attitude finally improved and took me to my room, he should avoid such communication manner in the future. I apologize for any of my fault, but this person’s behavior is also inappropriate.

Best place in KC

10.0

The most beautiful place we have ever stayed in Kansas City. We came for our 35th wedding anniversary wedding anniversary and it did not disappoint! We had to cut our stay short because my mother in law fell and broke her back. The staff was very wonderful!!

满意

10.0

有特色 位置好 舒适

− 没有电梯 对大行李不友好

I'll spend the money over any other every time now.

10.0

What a fabulous historical house (and another across the street)! This stay is more than I'd usually book, but worth every penny more to be free to roam an historic mansion and feel at home, rather than be booked into a conglomerate/corporate run, drab, boring, franchised out pile of crap!!! I so loved staying at the Truitt. I want to shout it out loud: but I want to keep it secret so it doesn't get ruined.

− Mini fridge and small microwave in the room. At least ice is available in the butler kitchen. I never did find Sling on the Roku TV, and I know Roku. I was way more busy exploring the grounds and looking at the architecture though-so I didn't care about the TV!