Hotel The Villa

Guest review

8.0

Loud noise at 7 am

Guest review

10.0

Clean. Good location for an affordable NYC trip.

Guest review

2.0

"Minimal amenities throughout. No dresser or storage for clothing, no tissues provided, basic toiletries only. Bed had just two pillows and one thin sheet. Bathroom had pink mold in the shower. The room felt more like a party crash pad than a hotel - huge fridge but nowhere to unpack. At this price point, understand you're sacrificing basic comforts and cleanliness standards. If you need actual hotel amenities, book elsewhere."

Guest review

4.0

The whole was very interesting. first time using Expedia, I called beforehand just to ensure that everything was okay with my reservation. The gentleman assured me that my reservation was there and that there was no issues especially since I needed accommodations for an injury . He rushed me off the phone and I assumed everything was fine I should have taken this as a sign but I figured maybe he's busy. However when I arrived on Friday at 3:00 they couldn't find the reservation but I showed him my confirmation and my ID and they allowed me to check in. This again would come up multiple times during my stay. I went upstairs and put my luggage down and left for the day. When I returned later was when I kind of really took a look at the room. The linen looks very worn and frayed. Which was surprising there was Limited in terms of things like shampoo and conditioner. It was only like a packet that I've only ever seen with toothpaste. The shower was unclean as it had hair from the previous occupant still in it as well as a fly on the glass. Are you shower slippers so however that was jarring. following day at about 11:00 the housekeeping staff knocked on the door to inform me I was checking out. I then attempted to call the front desk as advised by the housekeeper only to find out that the phone in the room does not work. I called using my phone and was informed that they still couldn't find my reservation so they needed me to come downstairs, this was issue popped up again later

Guest review

8.0

Hotel the Villa is one of the most economical hotels in the Manhattan/Queens area. Unfortunately, the area between the metro stop and the hotel feels a bit unsafe at night with quite a few homeless people. That being said, no one bothered us during our stay. From the metro stop, a person needs to walk through Queensbridge Housing project, where there was a visible police presence, so we felt safe enough. The hotel room is sparsely furnished. There is only one nightstand and one chair. The room is also quite dark with only two lights, one above the nightstand and one near the entrance. The room has a refrigerator. There is no microwave in the room, but there are several available on floor C, which is in the basement. The major annoyance with the lack of hot water. The water from the sink is hot enough, but the water is in the shower was not warm enough for a comfortable shower.

Guest review

8.0

Room was good for what we needed it for Enjoyable stay