Metro Phoenix Extended Stay♡

Guest review

2.0

We checked intoMetro Phoenix Extended Stay. We booked through Expedia and are more than disappointed with the quality here, luckily we are only here one night and spent a potion of it elsewhere. Out of 3 televisions there were two remotes in the apartment and only one had batteries, so one operating remote. The TV in the master bedroom (the one with bigger vanity) television has a crack on screen and does not even work it turns on and will not change channels, and has distorted sound and picture, there are multiple broken outlets or light switch plates in the unit, the floor was disgusting, the hot water doesn’t last for even a decent shower, you can’t plug the tubs even if there was hot water to take a bath and we have kids. There is a cabinet door in the kitchen that is warped and doesn’t close, there are drawers in the master bath vanity with tape on them not sure why, the air conditioner vent plate where the filter goes is ABSOLUTELY disgusting ( what kind of dirt is being blown into the air I paid to sleep in). The couch bed has some sort of nasty stain on the inside of the couch I noticed when pulling it out, and the cushions have stains that don’t look like they were cleaned well, overall cleanliness is a miss. There may be more items, but I am so glad we had elsewhere to spend our active evening rather than being here, and so glad I did not decide to book a second night until I checked the place out. We will not be back

Guest review

4.0

There was a cockroach infestation, largest roaches I’ve ever seen. Missing closet and bathroom door. Shower/tub faucet broken, leaky faucet. Could not unlock our door without help. Not as pictured on website.

Guest review

2.0

This place should be shut down. The room was not accessible, door lock broken. Waited for maintenance for an hour. Access door to hallway door lock was broken so no security. Trash was laying in halls, rooms had crickets and bugs crawling around, over all a compltete dump. Oh and tweakers hanging around.

Guest review

2.0

Need to be updated

Guest review

2.0

When i arrives to my room, it was a mess! The bed was unmaid, showing stains on the mattress. There were dirty dishes in the sink. Roaches!! Crawling around and crawling by the fridge. Dirty wash clothes hanging from the shower curtain pole. Dead bug on the tub wall. NEVER again. And i havebpictures and videos. Not good at All!

Guest review

2.0

The smell was horrific. Like fresh paint over walls that a smoker lived in for decades.