Gato Azul - Coliving♡

It was awful to put it mildly. Still sad about it all. And still haven’t received the refund that was approved by bookin

1.0

To be very honest, I did not like anything at all about the property. I hated my experience and it was and still is a huge regret! Firstly, Getting there was a tug of war! The transport from the airport first struggled to get the car through the road and to find the address. So he drove past and I add to walk all the way back up. Then it was a nightmare to push suitcase over the very steep road trying to find the property in the dark (which wasn’t properly signposted). Inside the property is quite busy and mismatched. The photos aren’t the same inside! The main issue is that the property is freezing cold to the point that another guest who was sleeping came out in thick hoodies and was shivering, she held a hot water bottle close to her chest. Poor thing! She told me “it’s freezing here” the same room they were going to put me! That’s when I said, ‘sorry I can’t stay here’ I don’t want to catch pneumonia! I had to find another hotel by midnight, hire a taxi and left. The lady in the house (caretaker) wasn’t making anything easy nor sympathetic at all. She was cold! I requested a refund through booking.com which was approved. The owner didn’t accept liability but agreed to pay me back. I didn’t stay one night out of the 10 nights booked. (Sure they rented it ) He agreed and then 48 hrs after they said it has expired because I didn’t respond to the time sensitive email nobody told me about? Respond to what? To say that I want the refund that I requested and somehow fought for? Up till now, they still haven’t refunded me. Otherwise I won’t be so sad and leaving this bad but honest review.

− Everything ! To be very honest, I did not like anything at all about the property. I hated my experience and it was and still is a huge regret! Firstly, Getting there was a tug of war! The transport from the airport first struggled to get the car through the road and to find the address. So he drove past and I add to walk all the way back up. Then it was a nightmare to push suitcase over the very steep road trying to find the property in the dark (which wasn’t properly signposted). Inside the property is quite busy and mismatched. The photos aren’t the same inside! The main issue is that the property is freezing cold to the point that another guest who was sleeping came out in thick hoodies and was shivering, she held a hot water bottle close to her chest. Poor thing! She told me “it’s freezing here” the same room they were going to put me! That’s when I said, ‘sorry I can’t stay here’ I don’t want to catch pneumonia! I had to find another hotel by midnight, hire a taxi and left. The lady in the house (caretaker) wasn’t making anything easy nor sympathetic at all. She was cold! I requested a refund through booking.com which was approved. The owner didn’t accept liability but agreed to pay me back. I didn’t stay one night out of the 10 nights booked. (Sure they rented it ) He agreed and then 48 hrs after they said it has expired because I didn’t respond to the time sensitive email nobody told me about? Respond to what? To say that I want the refund that I requested and somehow fought for? Up till now, they still haven’t refunded me. Otherwise I won’t be so sad and leaving this bad but honest review.

Al final de una cuesta larguísima y empinada

7.0

Es una casa antigua con una decoración bonita y una cocina equipadisima

− Hacía frío y en mi dormitorio había una ventana que no tenía hoja solo una mosquitera, bien para la ventilación pero cuando está lloviendo y hace frío hay que cerrar

Guest review

10.0

Very nice, I will be back.

Guest review

5.0

Muy bien situado.

− Hacía mucho frío por la noche en la habitación. Mucha humedad y mantienen las ventanas abiertas con mosquiteras imagino por eso.

Exceptional

10.0

Nice design and good social atmosphere, it feels like home. A lovely terrace and garden, located in a quiet neighborhood.

− Water pressure in shower a bit low.

Nice historical house, good location, lacks community feeling and activities as advertised

7.0

The historical house is nicely renovated and decorated, lovely garden and rooftop. A lot of love has been put into that.

− Rooms 1 and 2 get a bad deal on the assigned bathroom, it's very small and cramped, all the other bathrooms are much nicer. Absence of any community activities was disappointing: no breakfast, yoga, breakfast or other activities as advertised are happening. The owner is planning to start those again when they hire a community manager, but till then I know other co-living places on Tenerife do a better job.