La Maison Pondichéry♡

I didn’t stay here bc it closed

1.0

− The hotel is under construction and does not have rooms to stay in. I communicated with the hotel before arriving about early check in and when I arrived it was a construction site and did not have rooms available. This listing should be taken off of booking.com. I did check the hotel website and the pop up about the construction and hotel closure did not appear until the day arrived. Do not book this hotel until after they reopen.

Comfortable and safe

8.0

Property was safe and was decent. Room was clean, nothing really fancy for the price though. Breakfast is on the house and was reasonably good. Staff were helpful.

− Street noise - the property is located on a busy street and you can hear the noise on the street: people and traffic.

Exceptional

10.0

Poor quality and dishonest place

1.0

Good location.

− very bad address, to be avoided. The rooms do not correspond to the photos, no sheets, a ridiculous and frankly bad breakfast (I live in India and I know the standards). Much too expensive for the poor quality service.

Bad

1.0

Nothing, it's one of the worst places we have ever stayed at.

− I stayed at this place with my wife and 2 year old child and it was one of the worst experiences we have ever had traveling. Here is a summary: 1. Misleading Advertisements: The hotel falsely claims to be a beachfront property, which is untrue. Most of the photos displayed here on booking.com are deceptive/ taken from other hotels and do not reflect the actual state of the property. Positive reviews appear to be fabricated to mislead potential customers. 2. Substandard Facilities: The hot water system is outdated and insufficient for use. Rooms are dark, old , bathroom has mold, no water in sink and no toilet paper. Rooms are poorly maintained, with no provisions to block outdoor lights at night. Noise levels are excessive, making it difficult to rest. 3. Unethical Practices: The hotel demands full payment upon arrival and they try to pressure you to pay in advance, limiting guests' options if the premises do not meet expectations. Staff insist on entering guest rooms daily without reasonable justification, invading privacy. 4. Subpar Services: The breakfast provided is worth no more than 50-100 INR and is far below the promised standards. It's unhygienic in the kitchen and there is no service provided. The price charged for the stay is exorbitant for the quality of services, which should not exceed 3,000 INR. 5. Unsafe Environment: A staff member (or individual associated with the hotel) sleeps on the steps with a sword, creating discomfort and a sense of insecurity for guests. There is no security at all at the hotel. Electric outlet is broken which is dangerous. Mold in the bathroom is unhealthy from customers. Impact of the Issues We were forced to leave a day early due to the unacceptable conditions. Other guests, both Indian and foreign, also expressed similar dissatisfaction during our stay, suggesting this is a systemic issue.

Location great, rest below par.

6.0

Location is excellent. A stone’s throw away from everything you’d want to see. Apart from the location and the hospitality of the staff, everything else felt below average.

− The bathroom, shower area, electric sockets etc. are not maintained and barely work. Supplies like shampoo, water, coffee and tea sachets were not replenished on a daily basis, not even after room cleaning. The balcony has no way of enjoying it, given a lack of furniture, even something basic. Overall, for this price, we expected better services.