North House - Banff Mountain Home- The Real Rockies Experience

this is the worst booking experience ever

1.0

Location was great. Walkling distance from all of Banff downtown and nice neighborhood.

− This is the WORST host I have ever dealt with! They stole money from us! DO NOT BOOK HERE! Booking.com canceled the reservation on us day before, and I rebooked immediately. The host refused to refund us, even though booking.com said all they have to do was validate I double charged (which I did). So basically they got double paid and they are keeping the money. INSANE! I am a Superhost and would never do this to a guest. They are awful communicators and can not be trusted. Crooks for stealing my money ($1000 to be exact). The house also had no features listed, no AC and was not very clean. DO NOT STAY HERE if you want any piece of mind if anythign happens.

Guest review

10.0

Definitely recommend! My group and I (8 adults) had a wonderful week long stay. We loved the location and the house amenities! The beds were comfortable and there was plenty of space. The kitchen and bathrooms were well stocked and we were able to wash/dry clothes. We hope to visit again!

Minutes from center of town! The home was very comfortable and was perfect for our family of 8.

10.0

Host provided code for door entry and clear instructions on parking and home guidelines.

Superb

9.0

Great option for a family or friends trip to Banff

10.0

We were a group of four couples who thoroughly enjoyed our stay here. It was the perfect setup, offering community as well as privacy, with four en suite bedrooms that were spacious and comfortable. The living room provided a gathering space, and the full kitchen and dining table allowed us to do some cooking and dining in as well as going out a couple of times. The central location is superb—everything is walkable. It's just a couple of blocks to downtown Banff, yet very quiet. The free shuttle to the ski resorts is only a block away, as is the trail network along the river. We were even able to park our rental cars out back, much appreciated. A few recommendations for our hosts: * The washer and dryer were a bonus, but we assumed the house didn't have them, as we didn't see them mentioned on the listing. Some people commented they could have packed a little lighter had they known. * Would be great to have a coffee grinder in the otherwise well-appointed kitchen. We bought whole bean coffee, but we had to go get ground instead. * A coffee table in the living room would be welcome. We enjoyed gathering there to sit, but we had nowhere to set our glasses and mugs. * And finally, it would be super to provide a bundle of firewood and some matches for the delightful wood-burning fireplace in the living room. Would definitely return. It's an ideal spot for a larger family or group of friends. Couldn't have been more pleased.

Exceptional

10.0