Hotels of Earth

Hotel Riu Plaza London Victoria

★★★★ 1 Neathouse Place, London, England, SW1V 1LH, London, GB

8.8 guest rating· 576 reviews

About this hotel

Step into the luxurious embrace of Hotel Riu Plaza London Victoria , where elegance meets convenience in the heart of London.

Unmatched Amenities

Indulge in modern comforts with our 435 air-conditioned rooms equipped with minibars, LED televisions, and complimentary wireless internet access, ensuring your stay is both enjoyable and effortless.

Culinary Delights

Savor a complimentary buffet breakfast each morning and delight your palate at our on-site restaurant. Unwind in the evening with a refreshing drink at the stylish bar/lounge, perfect for relaxing after a day of exploration.

Fitness & Connectivity

Keep active in our 24-hour fitness center, or stay connected with our complimentary wireless internet throughout the property. Our dedicated team is available 24/7 to cater to your needs, offering dry cleaning and luggage storage services too.

Don’t miss out on the perfect blend of luxury and convenience—book your stay today!

Rooms & rates

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Standard Room, 1 King Bed

Sleeps 2 · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

<p><strong>1 King Bed</strong></p><p>Overlooking the city</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 42-inch LED TV with satellite channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and electric kettle</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Smooth flooring in room, raised toilet seat, wheelchair accessible, raised toilet seat height (inches): 20, closed-captioned TV, height-adjustable showerhead, low-height door lock, magnifying mirror, lever door handles, visual fire alarm, and doorbell and phone notification</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Family Quadruple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed)

Sleeps 4 · 30 m² · King bed, Sofa bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

<p><strong>1 King Bed and 1 King Sofa Bed OR 2 Twin Beds and 1 King Sofa Bed</strong></p><p>323 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 42-inch LED TV with satellite channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and electric kettle</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Smooth flooring in room, raised toilet seat, wheelchair accessible, raised toilet seat height (inches): 20, closed-captioned TV, height-adjustable showerhead, low-height door lock, magnifying mirror, lever door handles, visual fire alarm, and doorbell and phone notification</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Family Room, No Windows

Sleeps 4 · 25 m² · 2× Twin bed, Sofa bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

<p><strong>1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed</strong></p><p>269 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 42-inch LED TV with satellite channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and electric kettle</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Smooth flooring in room, raised toilet seat, wheelchair accessible, raised toilet seat height (inches): 20, closed-captioned TV, height-adjustable showerhead, low-height door lock, magnifying mirror, lever door handles, visual fire alarm, and doorbell and phone notification</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Standard Room, 1 Double Bed, Accessible

Sleeps 2 · 26 m² · Double bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Wheelchair-accessible bathroom vanity

<p><strong>1 Double Bed</strong></p><p>280 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 42-inch LED TV with satellite channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and electric kettle</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Low-height electrical outlets in bathroom, transfer shower, roll-in shower width (inches): 47, closed-captioned TV, doorbell and phone notification, shower grab bar height (inches): 36, low-height door lock, raised toilet seat, height-adjustable showerhead, portable shower seat, grab bar near toilet, accessible bathtub, wheelchair accessible, visual fire alarm, portable bathtub seat, bathtub grab bar height (inches): 28, wheelchair-accessible vanity height (inches): 32, bathroom emergency pull cord, raised toilet seat height (inches): 20, toilet grab bar height (inches): 28, wheelchair-accessible bathroom vanity, magnifying mirror, smooth flooring in room, and lever door handles</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - No rollaway/extra beds available, toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Deluxe Room, 1 Double or 2 Twin Beds, No Windows

Sleeps 2 · 15 m² · Double bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

<p><strong>1 Double Bed OR 2 Twin Beds</strong></p><p>161 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 42-inch LED TV with satellite channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and electric kettle</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Safe, single sofa bed, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Smooth flooring in room, raised toilet seat, wheelchair accessible, raised toilet seat height (inches): 20, closed-captioned TV, height-adjustable showerhead, low-height door lock, magnifying mirror, lever door handles, visual fire alarm, and doorbell and phone notification</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Family Suite

Sleeps 4 · 30 m² · King bed, Sofa bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

<p><strong>1 King Bed and 1 King Sofa Bed</strong></p><p>323 sq feet, located on the top floor </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 42-inch LED TV with satellite channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and electric kettle</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Safe, single sofa bed, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Smooth flooring in room, raised toilet seat, wheelchair accessible, raised toilet seat height (inches): 20, closed-captioned TV, height-adjustable showerhead, low-height door lock, magnifying mirror, lever door handles, visual fire alarm, and doorbell and phone notification</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Standard Room, 1 King Bed

Sleeps 2 · 20 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

<p><strong>1 King Bed</strong></p><p>215 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 42-inch LED TV with satellite channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and electric kettle</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Smooth flooring in room, raised toilet seat, wheelchair accessible, raised toilet seat height (inches): 20, closed-captioned TV, height-adjustable showerhead, low-height door lock, magnifying mirror, lever door handles, visual fire alarm, and doorbell and phone notification</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Standard Room, 2 Twin Beds

Sleeps 2 · 21 m² · 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

<p><strong>2 Twin Beds</strong></p><p>226 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 42-inch LED TV with satellite channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and electric kettle</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Smooth flooring in room, raised toilet seat, wheelchair accessible, raised toilet seat height (inches): 20, closed-captioned TV, height-adjustable showerhead, low-height door lock, magnifying mirror, lever door handles, visual fire alarm, and doorbell and phone notification</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Deluxe Family Triple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed)

Sleeps 3 · 25 m² · 2× Twin bed, Sofa bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

<p><strong>2 Twin Beds and 1 Twin Sofa Bed</strong></p><p>269 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 42-inch LED TV with satellite channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and electric kettle</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Safe, single sofa bed, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Smooth flooring in room, raised toilet seat, wheelchair accessible, raised toilet seat height (inches): 20, closed-captioned TV, height-adjustable showerhead, low-height door lock, magnifying mirror, lever door handles, visual fire alarm, and doorbell and phone notification</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Presidential Suite Package

Sleeps 4 · 65 m² · King bed, Sofa bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed and 1 King Sofa Bed</strong></p><p>700-sq-foot room, located on the top floor, city views</p><br/><p><b>Layout</b> - Bedroom, living room, and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 42-inch LED TV with satellite channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and electric kettle</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Safe, single sofa bed, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Smooth flooring in room, raised toilet seat, wheelchair accessible, raised toilet seat height (inches): 20, closed-captioned TV, height-adjustable showerhead, low-height door lock, magnifying mirror, lever door handles, visual fire alarm, and doorbell and phone notification</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Amenities

  • Free WiFi
  • 24-hour fitness facilities
  • Wheelchair-accessible fitness center
  • Free breakfast
  • Free buffet breakfast
  • Wheelchair-accessible on-site restaurant
  • 24-hour front desk
  • Accessible shuttle
  • At least 80% of all lighting comes from LEDs
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Comprehensive food waste policy
  • Double-glazing on all windows
  • Elevator
Show all 26 amenities
  • Energy-saving switches
  • Handrails in hallways
  • Handrails in stairways
  • Humane animal treatment
  • LED light bulbs
  • Luggage storage
  • No accessible shuttle
  • Smoke-free property
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Water-efficient showers only
  • Well-lit path to entrance

Location

© OpenStreetMap contributors

1 Neathouse Place, London, England, SW1V 1LH, London, GB

Check-in
from 03:00 PM to anytime
Check-out
until 12:00 PM

What guests say8.8576 reviews

+ Excellent location+ Spacious and comfortable rooms+ Great breakfast buffet− Unfriendly front desk staff− Poor Wi-Fi service− Lack of basic duty of care
Cleanliness8.1
Service8.1
Location9.6
Room Quality9.1
Amenities8.6
Value for Money8.6

Lack of Basic Duty of Care and Human Decency

2.0

I did not stay at this hotel and, after this experience, I never will. On Christmas Eve at around 3:00 a.m., I found myself stranded in London with a completely dead phone, no access to transport, payment, or communication. Most places were closed, including the nearby train station. In genuine need of help, I approached the Riu Plaza London Victoria simply to ask whether I could charge my phone for a few minutes. The hotel was locked. A porter came to the door, and after I explained my situation, I was told “it’s not allowed” and the door was closed in my face, leaving me outside in the cold with no means of contacting anyone. I fully understand that hotels are not obliged to admit non-guests. However, there is a reasonable expectation of basic duty of care and human decency — particularly when someone is clearly vulnerable and requesting minimal assistance that poses no risk to the property or its guests. This situation could have been handled with basic compassion and common sense. Instead, it was met with complete indifference. For a hotel operating under an international brand, this was deeply disappointing and reflects poorly on its values and approach to hospitality.

maksimp812 · 2025-12-27

Unfriendly Front Desk and Unacceptable Wi-Fi Service

2.0

Very disappointed with the service at this RIU property. On December 20 around 10:00 pm, the front desk staff, including the manager on duty, were unfriendly and unhelpful, which is not what you expect from an international hotel brand. The Wi-Fi was also extremely poor and unreliable throughout the stay, which is a major issue for travelers. I travel frequently and work in luxury travel, so my expectations are based on extensive experience. Unfortunately, this stay did not meet even basic service standards and left a very negative impression.

cesarfZ6246AN · 2025-12-20

Nice Hotel

10.0

I recently stayed at the RIU Hotel in London, and overall, it was a pleasant experience. The location of the hotel is absolutely excellent, with easy access to many attractions and transport options. The rooms are spacious and comfortable, which made my stay quite relaxing. However, I did notice a couple of areas for improvement. The reception staff seemed quite busy during my check-in, and on a few occasions, they didn’t appear as friendly or attentive as I had hoped. It wasn't a major issue, but it was noticeable. The breakfast buffet was definitely a highlight—plenty of variety and delicious options to start the day. A couple of suggestions for improvement: There is no bottled water provided in the rooms, but they do offer a jar for tap water, which is a nice idea. However, the tap structure made it difficult to pour water into a mug, which was a bit inconvenient. The toiletries dispenser in the bathroom seems to be designed in a way that causes unnecessary waste. If it were installed upside down, it could save a lot of material waste, which would be a more eco-friendly approach. Overall, I had a good stay and would consider coming back in the future!

sumeshk2014 · DUBAI, EMIRATE OF DUBAI · 2025-12-20

It’s just not all that.

6.0

Location is great however the staff are ridiculous. There’s no advice given prior to arrival that you need identification. I wanted to provide the booking confirmation which was frowned upon. Perhaps an overlook on my part but the receptionist was extremely rude. It’s like a prison as far as getting in and out (during out of hours) so if you’re looking for a night out in the surrounding areas, it’s not ideal. The rooms are basic and no better than a premier inn/travel lodge. The hotel bar was cute but expect a wait for service. We did sleep well but there is nothing special with this hotels rooms compared to a premier inn. The breakfast was probably the best thing about the stay and the staff in the restaurant were much friendlier than those on reception. Ps. Drunken maccies ordered on uber eats and appears to have been delivered (photo in lobby) but never delivered to us personally. I would assume the security team had a maccies on us!

N7128QIbethc · 2025-12-06

Great location.

10.0

Prompt check-in. Relax space. Excellent location and transportation links. Room clean. Great choice of Breakfast. Definitely recommend - Value for money..

HotPeach · 2025-12-05

Basic Premier Inn / Travel lodge at premium prices

4.0

Basic Premier Inn / Travel lodge at premium prices No water in room which you’d expect at £400 per night and 1 pillow! Floor, decor, size of room - all below standard compared with other hotels in London.

T7868GZrebeccag · 2025-12-04

Good to know

Cashless payment methods are available for all transactions.

Contactless check-out is available.

›Pets

Pets not allowed

›Children and extra beds

No rollaway/extra beds available

›Check-in & Check-out

Contactless check-out is available

›General

Cashless transactions are available

›Covid

Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)

›General

Professional property host/manager