Quality Inn Joliet

Guest review

5.0

The tub was awful

− The restroom

We did not stay we checked out after we saw the quality of the room.

1.0

The only thing I can honestly say the location wasn't bad because it was close to my destination.

− The desk clerk wasn't pleasant. When we were walking to our room it was very dim light, also one of the lights in the room did not work. The bed was stiff as a board, there was dry, crusty pee on the back of the toilet. The tub was not cleaned, it had black stuff on the bottom of the tub and no water pressure. The floor was not vacuumed, there was garbage on the floor in the hallway.

I did not stay, I took the lost because of the condition of the room!

1.0

The desk clerk was not nice!

− The property was not clean! The bathroom was filthy and lights didn’t work!

Guest review

1.0

The only good thing was the refund on our second room that was never cleaned. They did say they were underataffed but they had several hours to clean it before we got there & never did. Our friends had to drive 4 hrs home bc they had no other rooms & nobody to clean the one they gave us.

− I prepaid for the rooms. We had a ck in time of 3pm we got there at 4 due to traffic. Plenty of time n for them to prepare our rooms. They said your rooms are ready. I said we have to be somewhwee in 10 min we are performing at the Forge. She made a call she said we are all sold out. I remindeed her we prepaid for 2 rooms so 2 of those should be purs. She made arrangements ro get us rooms. However we cked in for our 2nd room but had no time to ck that one before we had to leave. The second room was never cleaned had wrappers all over the floor & hair in the bathtub. They did say they were u derataffed but they had several hoirs to clean it before we got there & never did. Our friends had to drive 4 hrs home bc they had no other rooms & nobody to clean the one they gave us. Our room wasnt very clean either & the AC leaked onto our clothes on the floor. Room 148 was ours theirs was room 250. Plumbing creaked when flushing toilet. Cobwebs by floor to left of PTAC & somw bug shells on floor. Rooms cost too much for that...should be like $51/night...really think out other room deserves a refund too.