Riverside Townhouse with Private Garden

Reasonably spacious four bedroom house but needs updating and the location is not ideal.

2.0

I stayed here for a conference at Excel with three co-workers. We often stay at AirBNB rentals and that has worked well in the past, primarily in the US. This place was about 40 minutes walk from Excel, a bit far. Fortunately we were able to take Uber rides each day to and from Excel and it was only about 10 minutes each way.

− This house is rather dated, only marginally clean, the beds were old and not comfortable, has single-pane windows so can hear outside noise, and the water pressure in the shower was non-existent. It was not a clean or comfortable place to stay unfortunately and there are no markets or restaurants within a close walking distance. One of my colleagues bed's fell off the stand during the first night and he was sleeping alone :). I had high expectations for this rental but it is not up to standard. I was very surprised by the 8,1 rating. I was also very disappointed it was promoted by booking.com and put some of the blame on them for not overseeing this property more and verifying the rating.

A wonderful stay with everything as needed.

10.0

Had a really lovely stay! The property was perfect for a large family, with plenty of space and a beautiful garden to enjoy. The hosts were fantastic and very welcoming. There were lots of lovely complimentary treats left for us, including sweets, chocolates, drinks, teas and coffees, which was such a thoughtful touch. Having a dishwasher was also a great bonus and made our stay even easier. We thoroughly enjoyed our time here and would happily stay again!

− Just wish we could have stayed longer!

Perfect getaway with a peaceful garden ❤️

10.0

Riverside townhouse was a fantastic stay the house was super spacious and garden was a nice touch, as the weather was so hot was nice to relax in the garden and have some peace away from the city and check in was super smooth, and communication with the host was great as they were quite responsive. All extra amenities were a great touch. Thank you for a real wonderful stay

− Nothing to dislike, the beds were very comfortable and the rooms had a nice fresh clean smell

Beautiful garden and homely stay

10.0

The garden was an absolute plus, it was so hot when we stayed we got to enjoy the sunshine and have dinner in the garden, we got food from local shops and managed not to buy any extra spices as the property already these, the property had a distinctively home feel to it, and was instantly relaxed and felt right at home. Checking was super smooth and easy instructions. Would definitely recommend staying here

− Nothing to dislike as had an amazing stay perfect for a little getaway

Not good and after service terrible

1.0

Location

− Dishwasher didn't work Window latches didn't work Blinds didn't cover windows People working in garden during our stay with music blasting When we complained the property wouldn't acknowledge issues I note they have now dropped the price considerably

For the amount spent on this place, you would at least expect high standards of cleanliness.

4.0

The location had a few off-licence shops as well as a train station a 10 min walk away.

− I don’t usually go out my way to write bad reviews for places however our stay at London Riverside Townhouse was a utter disappointment. We booked this place as it was close to Excel London and we were here for the weekend for MCM Comic-Con. 2 hours before our check in, they phone saying they were going to cancel, giving no explanation to why they were doing so. We had to contact Booking.com themselves to get back in contact with the owner as they weren’t answering their phone. It took us over an 1 hour to resolve this - and honestly this left our group feeling stressed and apprehensive about staying at this accommodation. When we arrived at the accommodation we were disappointed with how unclean and very run down the place was. Cobwebs, dirty mattress and more. I totally understand missing one or two places in a property that size, however it was consistently dirty throughout the property. If you’re considering booking here, I would recommend looking elsewhere.