Deluxe Twin Room
Sleeps 2 · 27 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
The West Hotel & Spa
★★★ 23 Hàng Đào, Hanoi, VN
9.1 guest rating· 2207 reviews
About this hotel
Luxurious Amenities
The West Hotel & Spa in Hanoi offers a range of luxurious amenities including concierge services, allergy-free rooms, and a relaxing terrace for guests to unwind.
Modern Comforts
Each unit at the 3-star hotel is equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Guests can enjoy city views from select rooms and stay connected with free WiFi throughout the property.
Convenient Location
Ideally situated near popular attractions like the Hanoi Old City Gate and Hoan Kiem Lake, The West Hotel & Spa provides easy access to key landmarks. Plus, with a tour desk and airport shuttle service, guests can explore the city with ease.
Book your stay at The West Hotel & Spa for a luxurious and convenient experience in Hanoi!
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Rooms & rates
Family Room
Sleeps 4 · 38 m² · 2× Queen bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Superior Double Room
Sleeps 2 · 23 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Junior Room, 1 King Bed, City View
Sleeps 2 · 30 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
Deluxe Room, 1 Bedroom, City View
Sleeps 2 · 25 m² · Queen Bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
Deluxe Room
Sleeps 2 · 25 m² · Queen Bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
Executive Room
Sleeps 3 · 36 m² · Twin bed, Queen Bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
Deluxe Double Room
Sleeps 2 · 25 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Deluxe Double Room with City View
Sleeps 2 · 25 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Triple Room with City View
Sleeps 3 · 36 m² · Twin bed, Queen bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Amenities
- Free WiFi
- Spa/wellness center
- Spa/wellness center services
- Breakfast takeaway containers
- Restaurant
- Snack bar
- Air conditioning
- 24-hour front desk
- Tour desk
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
Show all 62 amenities
- Airport shuttle (additional charge)
- Airport drop off
- Airport pick up
- Beauty Services
- Bike tours
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Cooking class
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Express check-in/check-out
- Face masks for guests available
- Fire extinguishers
- Fruits
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Key access
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Luggage storage
- Massage services
- Physical distancing rules followed
- Private check-in/check-out
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Security alarm
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Terrace
- Tour/class on local culture
- Walking tours
- Wine/champagne
Location
23 Hàng Đào, Hanoi, VN
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.12207 reviews
+ Friendly staff+ Great location+ Decent breakfast− Cleanliness issues− Noise from other rooms
Cleanliness8.2
Service10.0
Location9.7
Room Quality8.7
Amenities8.7
Value for Money8.7
Nice stay and very good staff
10.0The staff is very kind and helpful. They helped me with the airport pick up service (very good service). They also took the time to book a Grab for me for my transfer. Very nice location too. I recommend.
Excellent petit hotel
9.0L'hotel est idéalement situé, à proximité immédiate du lac (2 minutes à pieds) , et au coeur du vieux quartier. Très bon petit déjeuner varié sous forme de buffet Personnel très gentil et attentionné (comme souvent au Vietnam)
− Il manque une Safety Box pour y stocker les objets de valeur (passeport par ex)
Hanoi old quarter hotel won't be disappointed
10.0Very friendly hotel The staff street you like family Location is brilliant for shopping Great breakfast Value for money Would stay again as this is my second stay
− Nothing everything was good
Good value, great service. Highly recommended!
10.0The room was clean, comfortable, and well-equipped, with a very convenient location in the city center. The staff were especially friendly, cheerful, and welcoming. A special thank you to Thoa and Ngoc Vuong for taking such good care of our family and helping us throughout our stay. We really appreciated your kindness and support.
− No
Guest review
10.0Our first time to Hanoi, and the staff there go outvof their way to help you, cannot fault the service
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
No parking available.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an existing bed.
Children from 2 years old to 5 years old stay for VND 400,000 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.