Bay Heights Escape♡

Et weekend ophold

8.0

Alt var fint👍 perfekt beliggenhed. Venligt personale. Store værelser. Men sørgeligt syn de holdt 2 hunde indespærret i små bure i baggården.

Needs to close, renovate and clean up.

2.0

This place has potential as the location is ideal however its being poorly managed. The entire place needs serious upgrade/renovation. Basic cleaning is neglected and so the environment is untidy looking. Lighting was really poor in the room and you could barely access the wifi. Staff is limited so receptionist and other workers are multi-tasking which results in delays. This place isn't ready to accommodate people so honestly don't know why they're even open.

Avoid at all costs

2.0

Met some lovely guests. However, the accommodation was dire. The owner was extremely rude. Any concerns or complaints were dismissed. Several guests only stayed the one night and I witnessed many people demanding their money back. Even the locals have nothing nice to say about the owner and report him as a crook and money grabber. During our stay, shoddy building work was being completed and was extremely noisy. The seating areas and sun loungers are limited. Lack of working internet. Rude reception staff. The only good thing to say about the place is staff member Zac who worked like a Trojan 7 days a week and will accommodate any requests. The stairs to the first floor got wet when it rained and when reception were asked to dry them the request was ignored. I had a cooker in my room with no gas bottle and in front of a curtain that was loose. Pitbull dogs were kennelled at the back of the apartment and you could often hear them barking. We were verbally assaulted by another guest but unfortunately he was up the owners backside so our complaint was dismissed. We were forced to leave early and find other accommodation. Not that I am complaining as we have found somewhere better. And cheaper. I was informed that the owner did not care about bad reviews but I have written it anyway. Rodney bay is a lovely friendly place as long as you avoid Bay Heights Escapes.

Stay at your own risk

2.0

Where should I start with this horrible place that's only good for an emergency. I was traveling with my 16 year old daughter. Their so call reception area looks like a rundown motel area with a run receptionist which double as the keeper. He was not friendly and me feel uncomfortable. He was not sure if there were any room ready. The room smelled clean after mopping the floor. The room had unusable light, AC was only blowing hot humid air, duvet had no cover and the mattress was fility. The toliet will not stop flushing, nor will they fix it. I was suppose to stay 4 nights, the trip was cut to 3 due to poor treatment and condition of the room. If you are brave enough to still book and stay their, bring you own sheets (King size), towels and floor mats.

Guest review

2.0

The place was nothing like what showed on the site Staff was not helpful and rude

Guest review

10.0

Location was excellent for Friday night street party and our driver was great. Room can use a little updating.