Koki Hotel

I wouldn’t recommend

7.0

The location was not good

Guest review

9.0

The staff were wonderful and very helpful, good customer care. The food was also good

− The noise from the transportation but that's understandable because of the location in the town center so over all it was good

Guest review

8.0

This is obviously a city centre hotel and it us a very big one. It was highly unlikely that the majority of the levels are being used. Hotel entrance is on the 8th floor but there is a welcome desk at the equivalent ground floor. Underground parking us at -2. It's a bit awkward getting from the car park to the room. Breakfast was good and there is a restaurant with good food too. There is also a lovely restaurant within 4 minutes walk. We had a room with a window but the window is onto a corridor and that means that there is little natural light

− Lighting was poor but that's about it.

Guest review

10.0

The room is super clean. They take care of all the great details. Slippers are modern, and the bathroom is modern with a showering matt. The showering is what is expected, great, smells nice and enough for two guests. The bed is really comfortable, the pillows were more than enough, the linens are exquisite, the room lights are so great on the eyes and the side bed light has a brightness adjusting knob which is really great. I loved my whole bed experience plus my time in the shower. The heater works really fasts and it is Ariston so no big surprises. The curtains are top notch, they block the light really well at night and when opened in the morning, lets in all that morning light for a fresh new day. The breakfast is the best in Kampala and I have stayed at multiple hotels. If anyone is to book for any hotel around Kampala CBD and would love to get a 360 breakfast, don't try it anywhere else, just go to Koki hotel, I loved it to the maximum. The internet is fast, restaurant people respond really fast and the food for in room service was super nice. The security guy at the elevator is really sweet and super helpful plus all the people at the reception. They all speak with a great smile knowing they work in hospitality. They are never annoyed even when a client may seem upset. The accessibility to this hotel is top notch. It is literally just there. City square, free parking, elevator, everything just works at this place.

− Nothing big for sure. I loved everything and i would recommend this hotel to anyone on the planet who needs value for their $70-$100 spent in one night. Maybe a request for the future. If they can introduce a robot to deliver food into the rooms. That would be great. It is something I saw in china but I am not saying should be here next week or so, just a future request. Very good for privacy.

Guest review

8.0

− Nothing