Standard Double Room
Sleeps 2 · Extra-large double bed (Super-king size)
Hellenis Guest House
Isukha Ichina Road, Kakamega, KE
7 guest rating· 9 reviews
About this hotel
Welcome to Hellenis Guest House, your peaceful retreat in Kakamega!
1. Tranquil Garden Oasis: Escape the hustle and bustle in our serene garden, perfect for a morning coffee or evening stroll.
2. Exceptional Service: Our 24-hour front desk, shuttle service, and room service ensure all your needs are met promptly and efficiently.
3. Delicious Dining Options: Indulge in delectable meals at our on-site restaurant, offering a variety of dishes to tantalize your taste buds.
Experience comfort and convenience at Hellenis Guest House. Book now for an unforgettable stay in Kakamega!
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Rooms & rates
Deluxe Double Room Single Use
Sleeps 2 · 16 m² · King bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Free WiFi
- Slippers
Deluxe Single Room
Sleeps 1 · Single bed
Amenities
- Offsite parking discounted rates available
- Parking
- Self parking (surcharge)
- Restaurant
- Screens / Barriers between staff and guests for safety
- Front desk (limited hours)
- Room service
- 24-hour security
- Non-smoking rooms
- Access to health care professionals
- Accessible shuttle
- Bicycle-friendly property
- Board games/puzzles
- Car hire
Show all 48 amenities
- Cashless payment available
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Delivered food - securely covered
- Express check-in
- Express check-in/check-out
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Free wired internet
- Fruits
- Guest room sealed after cleaning
- Hand sanitizer in guest room and key areas
- Housekeeping on request
- Internet access
- Ironing service
- Japanese garden
- Kid meals
- No accessible shuttle
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Private picnics
- Reception hall
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shuttle service (additional charge)
- Staff adhere to local safety protocols
- Television in common areas
- Thermometers for guests provided by property
Location
Isukha Ichina Road, Kakamega, KE
- Check-in
- from 02:00 PM to 10:00 PM
- Check-out
- until 11:00 AM
What guests say79 reviews
Horrible place to stay, but great staff.
2.01. Great Breakfast: Breakfast was delivered to the room at about 8:30 AM, featuring coffee, juice, eggs, sausage, and toast— it was nice to have breakfast without leading the room. 2. Responsive Staff: The staff quickly addressed concerns and were genuinely apologetic for any issues and shortcomings of the building and management. 3. Helpful Team: Staff were accommodating, assisting with transportation - this made leaving this place fast and I was happy to get away.
− 1. Unpleasant Room Smell: The room smells extremely bad, like an uncleaned and inappropriate environment. It’s unacceptable and makes me worry about hygiene. 2. Unfulfilled Promise to Move: The host assured us we would be moved to another room, but that never happened. 3. No WiFi: There is no WiFi available, which is critical as I need it for a work project. Relying on mobile data was not what I expected when booking. 4. Non-Functional Phone: The phone in the room doesn’t work. It seems to be just a decorative piece, which defeats its purpose. 5. Difficult to Find: The property lacks signage, making it hard to locate from the street. 6. Slow Gate Service: The guard at the gate is slow to respond, causing unnecessary delays. 7. Unorganized Reception: The daytime receptionist had no access to reservation information and didn’t even have a computer to check. It’s unclear how charges are managed in such a disorganized setup. 8. Questionable Security Practices: The night desk staff gave out a room key without verifying my identity. This is a major safety concern since anyone could potentially access rooms without proper authorization.
Very good
8.0
Guest review
10.0Hellenis Guest House is well managed. The staff is courteous and helpful. I would return again. Good value.
Pleasant
6.0the location
− the owner not cleaning the room before my arrival
I enjoyed my stay
9.0Breakfast was superb
− Air freshener
Very good
8.0