Studio - Sleeps 1 - Acton Park & Stn Close

Basic needs covered

8.0

Had everything I needed for the overnight stay - glad there was also a mini-fridge, utensils, iron, fan.

− Nothing really. It was in the perfect location - 2 minutes away from where I was going.

Extremely disappointing experience, poor communication, and misleading listing

1.0

Great location

− We had a very disappointing stay at this property. The accommodation did not match the listing at all — we were forced to share beds in cramped conditions, even though we had booked separate rooms. One of the rooms was missing entirely, and the general condition of the property was poor, with cold water issues, excessive noise, and lack of cleanliness. While the host did apologise and acknowledged the mistakes (even offering compensation during the stay), they failed to follow through, communication stopped despite multiple follow-up messages. I was left with no choice but to escalate the issue to Booking.com. I would strongly advise future guests to avoid this property until they improve both their facilities and the way they handle customer concerns. What we experienced was far from acceptable. especially for a new listing claiming high standards.

Good

7.0

Location

− Very noisy come from another rooms, I could hear the people from other rooms snoring , i couldn't sleep or rest properly. On photos and description said I have a little cooker but I haven't, and I was counting with that. You can see that they tried repair and fix some things in the room, but they haven't finished left behind even tape covering a hole in the ceiling, tape around ceiling when they try paint.

good

8.0

N/A

− A cooker

Guest review

10.0

Overall, the location is either at the end or the beginning of high st, depending on which direction you are coming from. No breakfast provided. Bathroom & toilet wise is a bit small and small in space. You have to sort of crossover the toilet seat to get to the shower cubicle. Bed wise, quite comfortable but I think they need to replace or add another pillow for comfortable sleep. Very clean when i checked in. You can clean the place yourself too since all cleaning products are provided. Halal food nearby, just a few steps away from the place. Bus stop in front of the property. The only thing is that you just have to carry your case up thru a narrow staircase to get to your room. If you have booked the place, consider taking less luggage as there’s no elevators. Overall quite a pleasant stay and convenient for me to move around London.

Superb

9.0