Tower Bridge Lux-Penthouse

Guest review

10.0

The location was very central to everything. The terrace was definitely a plus!

− There was nothing we didn't like.

Great stay, clean secure safe and great location

10.0

Loved everything. Very clean, great location and great staff... Nice big rooms with all ammenties.. The roof terrace is great to relax and the little market at the end of the road is ace... Short stroll to tower bridge..

− There was nothing to dislike.

Wir waren rundum zufrieden, wir würden auf jeden Fall wiederkommen.

9.0

die Lage war absolut top. Mitten in der City, keine zehn Minuten von der Towerbridge - und eine sehr gute Verkehrsanbindung. Zudem direkt neben dem Haus eine kleine Gasse mit Bäckerei, Streetfood, Weinbar, sehr stylisch und entspannt. Am besten war aber wohl die private dachterasse, da haben wir jeden Abend gesessen, es war ein Wahnsinnsausblick auf London.

ideal position and spacious for travelling family

9.0

The access to public transport was ideal. Close to other amenities like shops, gym and park The apartment was spacious and accommodated the whole family.

− The linen cudboard was locked/ not accessible. We could not change the linen. We however had a washing machine but the drying was not efficient for bedding.

Disappointing experience and very unservice-minded handling.

2.0

− The stay was expensive to begin with, and on top of that we were required to pay an additional £500 security deposit, which we were told would be released within 24 hours after check-out. However, two months later the deposit still has not been refunded, which is extremely concerning and reflects very poor and unprofessional handling. We also ended up staying only 2 out of 5 nights due to an ongoing property-related issue — a loud intermittent gargling noise coming from the kitchen — which was acknowledged and reported to building management. This is something that would have affected any guest and would have needed to be fixed regardless. Despite the disrupted and shortened stay, we were still charged an additional £50 for late arrival, and then told that £150 would be “compensation”, essentially offset against extra charges. Charging penalties and fees under these circumstances feels unfair and not aligned with reasonable guest expectations. A more service-minded approach would have been to waive the surcharges entirely and resolve the deposit refund promptly.

Eccezionale

10.0

Sono assolutamente entusiasta del mio soggiorno in questo appartamento a Londra! Il soggiorno e la cucina sono grandi e ben arredati, perfetti per rilassarsi dopo una giornata di esplorazione. I letti sono comodissimi e i 2 bagni sono un vero lusso. Ma il vero punto forte è il terrazzo panoramico: la vista sulla città è semplicemente mozzafiato! Il proprietario è stato molto disponibile e l'appartamento è esattamente come descritto. Lo consiglio vivamente!