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Hotels of Earth

The Arista Hotel Palembang

★★★★★ Jl. Kapten A. Rivai, Palembang, ID

9.5 guest rating· 14 reviews

The five stars

The Arista Hotel Palembang holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Sauna.

About this hotel

The Arista Hotel Palembang is the perfect blend of convenience and luxury at your fingertips!

Luxurious Amenities : Enjoy the outdoor pool, spa, and sauna for the ultimate relaxation experience.

Dining Options : Indulge in a variety of cuisines at 3 dining venues including 1000 Rasa Coffee Shop and Golden Abalone Restaurant.

Convenient Services : Benefit from free Wi-Fi hotspots, airport pick up, and a fitness center during your stay.

Book now for an unforgettable stay at The Arista Hotel Palembang!

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Rooms & rates

Deluxe Double Room

Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Additional bathroom

Arista Club

Sleeps 3 · 36 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Additional bathroom
  • Coffee/tea maker

Executive Suite

Sleeps 3 · 70 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Additional bathroom
  • Coffee/tea maker

Arista Suite

Sleeps 6 · 94 m² · 2× Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Additional bathroom
  • Coffee/tea maker

Deluxe Twin Room

Sleeps 2 · 32 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Additional bathroom
  • Coffee/tea maker

Superior Twin Room

Sleeps 2 · 32 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Additional bathroom
  • Coffee/tea maker

Superior Twin Room

Sleeps 2 · 32 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Additional bathroom

Superior Double Room

Sleeps 2 · 32 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Additional bathroom
  • Coffee/tea maker

Superior Double Room (Smoking)

Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Additional bathroom

Amenities

  • Free WiFi
  • Kids' pool
  • Outdoor pool
  • Pool with view
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Sauna
  • Fitness classes
  • Fitness facilities
  • Free Parking
  • Accessible parking
  • Valet parking
  • Breakfast in the room
Show all 69 amenities
  • Restaurant
  • Bar
  • Snack bar
  • Air conditioning
  • 24-hour front desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Adult only
  • Babysitting/child services
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Entertainment staff
  • Face masks for guests available
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Ironing service
  • Key access
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Personal trainer
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shuttle service (additional charge)
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Sun umbrellas
  • Thermometers for guests provided by property
  • Wine/champagne

Location

© OpenStreetMap contributors

Jl. Kapten A. Rivai, Palembang, ID

Check-in
from 02:00 PM
Check-out
until 12:00 PM

What guests say9.514 reviews

+ Excellent amenities+ Outstanding customer serviceLocation and view issues
Cleanliness9.5
Service9.9
Location8.5
Room Quality9.4
Amenities9.4
Value for Money9.4

Worth it zz

9.0

Amazing property ..

Easier parking system ..

Abdul Hariel Nasution · ID · 2026-06-19

Guest review

9.0

Facilities are good

Nothing

Andriana · ID · 2026-06-08

Guest review

9.0

The breakfast was ok but not too much western stile. Variety of Asian - Indonesian food is ok.

I would like to have soe more western stile food - salmon, sausages, ham (pork meat)

Michael · AT · 2026-04-12

Guest review

10.0

Here are some important facts about The Arista Hotel Palembang, one of the premier luxury hotels in Palembang: ⸻ ⭐ 1. 5 star hotel The Arista Hotel is: • 5 star hotel in Palembang ➡️ Positioning: luxury business hotel + premium stay experience ⸻ 📍 2. Strategic location in the city center The hotel is located at: • Jl. Captain A. Rivai, Palembang Advantages of location: • business district area • in front of Palembang Icon Mall • near LRT & city attractions ➡️ suitable for: • business travelers • premium travelers. ⸻ 🏗️ 3. Opened since 2012 • Complete & start operation around 2012 • Developed by PT. Taman Mandiri ➡️ Among the earliest modern hotels in the luxury category in Palembang. ⸻ 🏨 4. Has around 140+ rooms & suites This hotel provides: • around 141–142 rooms & suites • including: • Superior • Deluxe • Suite ➡️ All rooms: • modern design • Palembang city view ⸻ 🏢 5. 9-storey building • This hotel has around 9 floors ➡️ Medium size but premium (not a mega hotel). ⸻ 🍽️ 6. Various restaurants in the hotel Among the dining outlets: • 1000 Rasa Coffee Shop (Indonesian cuisine) • Golden Abalone Restaurant (Chinese cuisine) • Brava Parlor (international dining) ➡️ Concept: multi-cuisine luxury dining in one location ⸻ 🏊 7. Complete premium class facilities Among the main facilities: • outdoor swimming pool • spa & wellness center • gym / fitness center • business center • ballroom & function hall ➡️ Suitable for: • leisure • business events • wedding. ⸻ 💼 8. Focus as a business & event hotel This hotel provides: • event space for up to ±1500 guests • meeting & corporate facilities ➡️ Making it: hub for corporate events & large gatherings ⸻ 🚗 9. Easy access to the airport • ±25 minutes to Palembang airport ➡️ Advantages for: • out-of-town travelers • VIP & corporate guests. ⸻ ⭐ 10. High ratings & premium service Customer reviews show: • scores around 8.9 – 9.

Mohd Rosli · MY · 2026-03-28

Guest review

10.0

For sure the best hotel in Palembang. The bteakfast is also really good there And above all, its chinese restaurant.

Steeve · FR · 2025-10-07

Hotels of Earth · questions

Is The Arista Hotel Palembang really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Guests who would like to check-in or enter the hotel area are required to download and use PeduliLindungi app. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

A deposit may be required at the property.