Double Room
Sleeps 2 · 15 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Silk Way
Tole Bi 82А, Almaty, KZ
8.1 guest rating· 1247 reviews
About this hotel
Luxurious Accommodation :
Indulge in a comfortable stay at Silk Way, offering free WiFi and located just a short walk from Abay Opera House.
Convenient Location :
Explore top attractions like Medeo and Shymbulak within a short distance. Visit Ascension Cathedral and Gvardeytsev-Panfilovtsev Park with ease, both just a stroll away from the inn.
Exceptional Service :
Start your day with a delicious continental breakfast and rely on our 24-hour front desk staff for assistance. Whether for business or leisure, Silk Way caters to all your needs effortlessly.
Book your stay at Silk Way now and experience the perfect blend of luxury and convenience.
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Rooms & rates
Large Double or Twin Room
Sleeps 2 · 25 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Double or Twin Room with Private Bathroom
Sleeps 2 · 30 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Double Room
Sleeps 2 · 15 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Large Double Room
Sleeps 2 · 25 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Single Room
Sleeps 1 · 10 m² · Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- Free WiFi
- Air conditioning
- 24-hour front desk
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Contactless check-in/check-out
Show all 38 amenities
- Daily housekeeping
- Face masks for guests available
- Fire extinguishers
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Thermometers for guests provided by property
Location
Tole Bi 82А, Almaty, KZ
- Check-in
- from 02:00 PM
- Check-out
- until 12:00 PM
What guests say8.11247 reviews
+ Friendly staff+ Great location+ Clean rooms+ Value for money− Cold rooms initially− Limited bathroom space− Staff language barrier
Cleanliness7.9
Service8.4
Location8.5
Room Quality7.8
Amenities8.0
Value for Money8.2
Guest review
10.0Die Lage ist perfekt, das Personal sehr höflich und hilfsbereit. Der Cappuccino ist hervorragend, es gibt auch ein kleines Café/eine Bar. Obwohl es sehr zentral liegt war es leise.
Отличный отель
10.0+ Хорошее расположение + В номере было чисто и достаточно просторно + Удобный матрас + Персонал отеля вежлив и доброжелателен + Кондиционер справился с жарой +40, это очень порадовало + Завтрак ок
− - не ставят бутылочку воды в номере - в номере не было сейфа, но это не критично
Guest review
10.0Nothing to complain!
− -
Pessimo. Sconsigliato
3.0Hotel abbastanza pulito ma molto mal tenuto e vecchio. Ho dovuto litigare per farmi pulire la stanza perché non volevano farlo. Inoltre la stanza era talmente piccola che non si riuscivano neanche ad aprire le valigie. Posizione buona. Di positivo c'è un grande supermercato a pochi metri.
− Staff maleducato e scortese. Avevo la colazione inclusa nel prezzo e dovendo lasciare la camera presto al mattino ho chiesto la "breakfast box" e non volevano darmela. Solo dopo un litigio ed essermi rivolta all'assistenza clienti booking.com , sono riuscita ad ottenerla. Sconsigliato.
Sconsigliato
3.0Il supermercato nelle vicinanze. Abbastanza pulita la camera.
− La receptionist dorme su un letto alla reception, cosi per fare check out (alle 7 di mattina) devi svegliarla. Cosi come se arrivi dopo cena , trovi che dorme o è sdraiata. Assurdo.
Guest review
7.0Ottima posizione e prezzo competitivo
− Camere molto piccole
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.