Deluxe Double Room
Sleeps 4 · 20 m² · Twin bed, Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Alaminos - Lucap Road, Lucap, PH
7.5 guest rating· 15 reviews
Luxurious Accommodation with Spectacular Views
Exquisite Dining Experience
Indulge in a variety of American and local dishes at our restaurant, or unwind with a cocktail at the bar.
Exceptional Service and Convenience
Our 24-hour front desk staff, fluent in English and Filipino, are always available to assist you. Enjoy air-conditioned rooms equipped with modern amenities, a private beach area, and a refreshing outdoor swimming pool.
Experience tranquility and comfort at The First Islatel, ideally located near the picturesque Hundred Islands National Park. Book now for an unforgettable stay!
Sleeps 4 · 20 m² · Twin bed, Queen bed
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Alaminos - Lucap Road, Lucap, PH
I’m about to lose my refundable $34 that booking.com charged me.
4.0Calm and comfortable
− Customer service
Poor
3.0Location
− Doors & bathroom were very dirty. We didn't get the room we booked & pre-paid for. The staff broke a wheel off of our suitcase bringing it to the room. The elevator was super tiny & broken. We had to carry our suitcases down the stairs when leaving.
Very good
8.0
Pleasant
6.0
It was okay, but not worth what we paid for during our stay.
6.0The room was great. The AC was quiet, and the bed was very comfortable. The location is really convenient, because it’s close to the town proper so you have easy access to everything you might need. Some of the staff were really nice, especially the security guard by the entrance. He helped us a lot during our stay.
− The shower wasn’t working properly in our room. You can’t set the heater. When you turn the knob to Hot (however you set it doesn’t matter), it will go to burning hot and then cold after. You’ll have to reset it again, but it’ll cycle through those temps no matter what. It was inconvenient to use. Also there’s not much sound proofing. During our stay, the hotel had a lot of events that they hosted. We could hear all the music and the noise in our room, even the ones taking place in the function hall on the upper floors. Regarding events too, if one is hosted in the ground floor restaurant, the kitchen is closed for other guests. One of the reasons we wanted to stay in a hotel such as this was for the convenience, which included not having to worry about where we’ll get our food. Sadly tho, when we arrived, their restaurant was preparing for an event happening that night, so they weren’t able to accommodate us. Speaking of food, too: there was a slight miscommunication for our first breakfast. During the night, the reception phoned us to ask for our order for breakfast. We used the menu on the side table (as indicated by the receptionist). They even confirmed with us if we wanted to eat it on the poolside or delivered to our room, we chose the latter and agreed with the 8:30 to 9am delivery. Come morning, there was no food delivery. I contacted the desk and they said it was a buffet breakfast and that there was no ordered food coming in. To add to that, it was 9AM when I called. The rules said that the breakfast was served until 10AM. At the time we called, the food was already packed up. They still did serve us a plate… of cold, random variety. Although the staff that served us was nice, we never used or called the restaurant or kitchen again.
Will recommend
10.0Modern, clean and friendly staff.
− Nothing really, just stayed for 1 night.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.