Family Suite
Sleeps 5 · 118 m² · 2× Queen bed
- Desk
- Air conditioning
- Coffee/tea maker
- Safety deposit box
- Refrigerator
LUX* Lake Kivu
★★★★★ Kibuye , Mwendo, RW
9.9 guest rating· 10 reviews
The five stars
LUX* Lake Kivu holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
About this hotel
Luxurious Accommodation
Indulge in air-conditioned rooms with free WiFi, pool views, and a balcony.
Relaxation Amenities
Unwind in our seasonal outdoor pool, hot tub, fitness center, and garden.
Diverse Dining Options
Savor African, American, and Belgian cuisine with special dietary accommodations available.
To book your stay at CLEO LAKE KIVU HOTEL, contact us today!
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Rooms & rates
Royal Villa
Sleeps 8 · 267 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Junior Suite
Sleeps 3 · 38 m²
- Desk
- Air conditioning
- Coffee/tea maker
- Safety deposit box
- Refrigerator
Amenities
- Free WiFi
- Outdoor pool
- Pool with view
- Swimming pool
- Spa/wellness center
- Sauna
- Fitness facilities
- Free Parking
- Restaurant
- Bar
- Air conditioning
- 24-hour front desk
- Room service
- 24-hour security
Show all 34 amenities
- Non-smoking rooms
- Family rooms
- Access to health care professionals
- Beauty Services
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Concierge service
- Face masks for guests available
- Fire extinguishers
- First aid kit available
- Garden
- Massage services
- Safety deposit box
- Security alarm
- Smoke alarms
- Steam room
- Sun umbrellas
- Terrace
- Thermometers for guests provided by property
Location
Kibuye , Mwendo, RW
- Check-in
- from 02:00 PM to 06:00 PM
- Check-out
- until 11:00 AM
What guests say9.910 reviews
Gorgeous views, clear growing pains in ownership transfer
8.0The views here are unmatched. Gorgeous panorama views of the lake and islands around. We also had a big room on the top floor which was great. The hotel is built into the hillside and you can get down to the water just down the stairs.
− The property was just taken over by lux. It feels a bit dated. Also it is not a 5 star hotel - guests do not have access to the pool when the villa is rented. We also had an issue with another guest at the property. When we arrived the hotel admin told us that we could use the pool. When I went to walk around the property after checking in I wandered down to the pool area to find these French ladies who had rented out the villa. They were in deep conversation with the chef and the hotel manager. The villa came with exclusive access to the pool. In any case I was walking about the pool and the French ladies then told me not to walk past their room - the doors to their villa were wide open. I was confused - I thought they may actually live there and own the hotel. There was no private access to their villa. My partner then came down later and they told him the same thing. They heavily implied they were worried he would steal their things. The ladies should have communicated this through the hotel and not directly to me. That said, the hotel should have mitigated by properly explaining the pool situation and then jumping in to bridge communication.
Exceptional
10.0
Exceptional
10.0
Best hotel I’ve ever been to. The staff is exceptional , the food was wonderful. 100/10.
10.0Everything
− Nothing. It was fantastic
Exceptional
10.0
great location & amazing experience
10.0Amazing location. Great staff & service. The boat ride on the lake is top!
Hotels of Earth · questions
- Is LUX* Lake Kivu really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.