★★★★ 120 East 39th Street, New York, US
7.7 guest rating· 3370 reviews
Luxurious Amenities
Indulge in flat-screen TVs, plush bathrobes, and slippers for ultimate relaxation.
Convenient Location
With Grand Central Station nearby, explore iconic landmarks like the Empire State Building and Times Square just a short walk away.
Complimentary Internet
Stay connected with free internet access during your stay.
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Sleeps 4 · 39 m² · 2× Double bed
Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath. This quadruple room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a wardrobe and parquet floors. The unit has 2 beds.
Sleeps 2 · 65 m² · Sofa bed
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath. The unit has 2 beds.
Sleeps 2 · 28 m² · Extra-large double bed (Super-king size)
The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower. The double room features parquet floors, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Sleeps 4 · 139 m² · Queen bed
This suite features a fireplace. Featuring 2 bedrooms, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The fully equipped kitchen features a stovetop, a refrigerator and an oven. The air-conditioned suite provides a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit has 2 beds.
Sleeps 2 · 46 m² · Large bed
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower. The unit has 1 bed.
Sleeps 2 · 32 m² · Large bed
The spacious triple room offers air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Sleeps 4 · 37 m² · 2× Double bed
The quadruple room offers air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
Sleeps 2 · 39 m² · Large bed
The spacious double room offers air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Sleeps 2 · 39 m² · Extra-large double bed (Super-king size)
A seating area with a flat-screen TV, a desk and a private bathroom are available in this spacious double room. The unit has 1 bed.
Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)
The spacious double room provides air conditioning and a wardrobe, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
120 East 39th Street, New York, US
Expected to be better disappointed
4.0Location was nice that’s why I picked to stay there
− Room stuff wasn’t working the temperature wasn’t working all night we was hot couldn’t sleep and elevators wasn’t working also tv and room was okay
PÉSIMA
1.0NADA, PÉSIMO SERVICIO AL CLIENTE !!!
− Pésima experiencia, el peor servicio al cliente PÉSIMA La habitación (la limpieza pésima) NO IR
Guest review
8.0Convenient location, quiet, comfortable room, pleasant staff
Yorumlardaki kadar kötü değil.
7.0Odalar geniş.
− Otelin müşterisi olmama rağmen valiz dolabı ücretliydi
Stay away if you can
4.0Big room
− The check-in process was ridiculously long, with huge queues (check-in started at 3pm, and some guests were still waiting at 5:30pm). We observed this issue consistently throughout our stay. Delays were caused not only by the understaffed reception and the process itself but also by numerous problems with bookings via Booking.com, which the hotel claimed had not been paid for (despite guests disputing this), as well as room issues (rooms being either dirty or already occupied). Luggage storage before and after check-in came at an extra cost, yet bags were not securely stored. Instead, they were left in the middle of the lobby the entire time, and no proof of ownership was required upon collection. Only one lift was operational, and it was shared with the hotel’s cleaning staff (including large trolleys), resulting in long waiting times whenever we needed to use it. On top of all this, the customer service was very poor. We didn’t feel welcome upon arrival - rather than greeting us, the receptionist simply informed us that check-in starts at 3pm. It also felt like they were taking their time with the check in process despite obvious delays and dissatisfaction amongst the guests in the queue.
Please note that the credit card used to make the reservation and the person whose name is on the credit card must be present at the time of check-in. A valid government-issued ID of the same person will be required to complete the check-in process. A credit card must be presented at check-in for incidentals.
Please note that packages delivered to the hotel and accepted on behalf of guests are subject to fees collected prior to guest retrieval.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
WiFi is available in all areas and is free of charge.
No parking available.
Pets are allowed. Charges may be applicable.