Deluxe Suite with Spa Bath
Sleeps 2 · Extra-large double bed (Super-king size)
Casa del Agua
★★★★ Plazuela de la Compañía # 4, Centro, Guanajuato, MX
8.7 guest rating· 27 reviews
About this hotel
Prime Location in Centro Historico District
Located in the heart of Guanajuato's Centro Historico district, Casa del Agua offers a prime location for exploring the city's iconic landmarks. Just steps away from La Paz Square, Alhondiga de Granaditas Museum, and The Alley of the Kiss, guests can easily immerse themselves in the rich history and culture of the area.
Comfortable Accommodation with Modern Amenities
Each room at Casa del Agua is thoughtfully designed to provide comfort and convenience to guests. From a flat-screen TV and a safety deposit box to a private bathroom and free WiFi, the hotel ensures a pleasant stay for every visitor. Some rooms even feature a patio or city views, adding an extra touch of luxury to the experience.
Concierge Service and Tour Desk
To enhance the stay of guests, Casa del Agua offers a range of services including a concierge service and a tour desk. Whether guests need assistance with planning their itinerary or arranging transportation, the dedicated staff is always ready to help make their stay memorable.
Experience the charm of Guanajuato at Casa del Agua. Book your stay now to indulge in comfort and convenience amidst the city's historic surroundings.
Rooms & rates
Double or Twin Room
Sleeps 2 · 30 m² · 2× Twin bed, Double bed
- Desk
- Private bathroom
- Shower
- Safety deposit box
- Telephone
Double Room with Two Double Beds
Sleeps 4 · 18 m² · 2× Double bed
- Desk
- Private bathroom
- Shower
- Safety deposit box
- Telephone
King Room
Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)
- Desk
- Private bathroom
- Shower
- Safety deposit box
- Telephone
Family Suite
Sleeps 6 · 2× Twin bed, 2× Queen bed
Amenities
- Free WiFi
- Private parking
- Valet parking
- Screens / Barriers between staff and guests for safety
- 24-hour front desk
- Tour desk
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
Show all 51 amenities
- Car hire
- Cashless payment available
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service
- Staff adhere to local safety protocols
- Thermometers for guests provided by property
- Tour/class on local culture
- Wine/champagne
Location
Plazuela de la Compañía # 4, Centro, Guanajuato, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 01:00 PM
What guests say8.727 reviews
+ Great location+ Helpful staff+ Comfortable rooms− Parking issues− Inconsistent cleanliness− Internet problems
Cleanliness8.2
Service9.2
Location9.2
Room Quality8.6
Amenities8.7
Value for Money8.6
Guest review
9.0Beautiful hotel, very clean and classic located across a beautiful church. The front desk was kind and welcoming.
− I did not rest due to the loud street noise. The cars passing by had music blasting and there seemed to be a bar nearby with loud music until almost 4am. Bring earplugs.
Centrico
9.0Me encata la ubicación y la decoración, es realmente bonito. El personal muy amable.
− No llegaba la conección de internet hasta mi recamará :(
Warm hospitality and services, best location, comfortable rooms.
9.0The staff team is extremely helpful, pleasant and accommodating. We were supplied a heater and blanket when mentioning we felt the room a bit cold. Also upon check out, my Uber ride request experienced delays and the manager went all the way helping me communicate with the driver, trouble shoot, and eventually called a cab in time, ensuring us catching a smooth ride to the bus station. The staff team does everything to make guests feel at home. Thanks! The location is very central. Room is clean, spacious, and comfortable. I'd definitely recommend Casa del Agua to friends travelling to Guanajuato.
− Nothing
Location is great. Parking just really sucked.
8.0The view was wonderful and location
− The parking
Muy mala la peor de todos mis viajes
1.0Nada, nos trató el gerente muy déspota. Nos insultó. De todos mis viajes en alojamiento es el peor. En este hotel ya me había quedado 4 veces y jamás había ocurrido algo así. Pero jamás vuelvo
− Que no hay internet como dicen, reserve con estacionamiento que dice ahí incluido y me cobraron 600 pesos extras. Que el gerente general, no deja hablar, me dice que llegamos todos los huéspedes locos, que no debí traer ese vehículo que está grande, que revise si hay evento para ir a Guanajuato por qué no es su culpa. No hay donde estacionarse y dice la aplicación paradero, todos pitaban y el gerente nos decía tranquilícese cuando por fuera nos mentaban la madre. Y solo gritoneaba y hacía las cosas más calmadas diciendo tranquila pero ironincante. Me dio controles sin pilas, no me dio toallas, es totalmente un patan
Good to know
Please note there will be no complimentary breakfast on 25 December 2016.
A deposit may be required at the property.
›Pets
Pets are not allowed.
›Internet
WiFi is available in the hotel rooms and is free of charge.
›Parking
Private parking is possible at a location nearby (reservation is needed) and costs MXN 350 per day.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
Children up to and including 11 years old stay for MXN 300 per person per night when using an existing bed.
People no matter the age stay for MXN 20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.