Superior Double Room
Sleeps 2 · 18 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Mates Port Hotel
11 Serçe Sokak, Istanbul, TR
8.1 guest rating· 177 reviews
About this hotel
Convenient Location:
Situated in Istanbul, Mates Port Hotel is just a stone's throw away from major attractions like Galata Tower, Suleymaniye Mosque, and Istiklal Street, making it the perfect base for exploring the city.
Modern Amenities:
Enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, free WiFi, and a fridge. Relax in our garden or on the terrace, and take advantage of conveniences like room service and a 24-hour front desk.
Scenic Views:
Some of our rooms offer stunning city views, adding an extra touch of charm to your experience. Wake up to a picturesque sight and start your day on a delightful note at Mates Port Hotel.
Book your stay at Mates Port Hotel now and immerse yourself in the beauty of Istanbul!
Rooms & rates
Family Room
Sleeps 4 · 48 m² · 2× Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Junior Suite
Sleeps 2 · 36 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
Deluxe Double Room with Shower
Sleeps 2 · 24 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Suite
Sleeps 2 · 20 m²
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
- Minibar
King Studio with Sofa Bed
Sleeps 4 · 50 m² · Sofa bed, Sofa bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
Double Room with Private External Bathroom
Sleeps 2 · 20 m²
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
- Minibar
Standard Room, 1 Queen Bed, Non Smoking, Ensuite
Sleeps 2 · 14 m² · Queen Bed
- Private bathroom
- Lowered electrical outlets in bathroom
- Coffee/tea maker
- Free WiFi
- Minibar
Junior Duplex, 1 Queen Bed, Non Smoking, City View
Sleeps 2 · 34 m² · Queen Bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Lowered electrical outlets in bathroom
Deluxe Room
Sleeps 3 · 23 m² · Queen Bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Lowered electrical outlets in bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Screens / Barriers between staff and guests for safety
- Air conditioning
- 24-hour front desk
- Tour desk
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
Show all 60 amenities
- Airport pick up
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Terrace
- Thermometers for guests provided by property
Location
11 Serçe Sokak, Istanbul, TR
What guests say8.1177 reviews
+ Kind staff+ Comfortable location− Shared bathrooms− Small room sizes
Cleanliness7.7
Service9.1
Location8.7
Room Quality7.1
Amenities7.7
Value for Money8.1
Guest review
2.0− The room and the building was very dirty. We found hair from previous visitors on our bed, in the bedroom, everywhere! Splited coffe was on the walls and mattresses was damaged in the one side In the bathroom all of the soaps was empty and there was no shampoo In The shower was a footprint of a shoe and it was very dirty The location was good but the poor hygiene destroyed the whole experience
Scam, don’t book, refund our money ASAP
1.0The place is pure scam, those pictures doesn’t represent the real one, be careful everyone. We couldn’t stay even, there was bed bugs plus sheets are dirty.
− We couldn’t stay, we left right away, doesn’t show the real pictures, the place was full of bed bugs, sheets nasty with yellow spots and hair. The floor even was dirty, no place for bags, very small room, we couldn’t stay and they didn’t refund our money. Don’t book here.
Guest review
8.0La ubicación y amabilidad del personal
Awesome. Ask Riza for anything incredibly knowledgeable and helpful.
10.0Perfectly quiet despite being in the center of the nightlife.
− Not much, still there is space for improvement as anything.
Guest review
7.0La posizione è centralissima. Tutto a portata di mano. Abbiamo avuto alcuni problemi con la stanza ma quando abbiamo comunicato la situazione hanno provveduto a farci cambiare stanza e si sono resi disponibili a fornirci servizi extra per rimediare al disagio subito.
Good to know
A deposit may be required at the property.