Hotels of Earth

Sultan Plaza hotel

★★★★★ Tokmagambetov St. 38, Qyzylorda, KZ

8.5 guest rating· 120 reviews

The five stars

Sultan Plaza hotel holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Room service, Terrace and Fitness/spa locker rooms.

Guests score it 8.5/10 across 120 reviews.

About this hotel

Luxurious Accommodations with Stunning City Views

Experience the epitome of luxury at Sultan Plaza hotel in Qyzylorda. Each 5-star accommodation offers breathtaking city views, complete with access to a relaxing hot tub. Enjoy the convenience of a 24-hour front desk, airport transfers, and complimentary WiFi throughout the property.

State-of-the-Art Fitness Centre and Relaxing Terrace

Stay active at the hotel's modern fitness centre or unwind on the serene terrace. Whether you prefer a workout session or simply soaking in the cityscape, Sultan Plaza has something for everyone.

Gourmet Dining and Chic Bar

Indulge in delectable cuisines at the on-site restaurant and sip on handcrafted cocktails at the stylish bar. With air-conditioned rooms featuring top-notch amenities, Sultan Plaza ensures a comfortable and memorable stay for all guests.

Book now to elevate your stay at Sultan Plaza hotel and create unforgettable memories in Qyzylorda.

Rooms & rates

Pick your dates. Prices are live, not cached.

One-Bedroom Suite

Sleeps 2 · 60 m²

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views.

Standard Suite

Sleeps 2 · 48 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite offers soundproof walls, a mini-bar, executive lounge access, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.

Two-Bedroom Apartment

Sleeps 4 · 80 m²

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Featuring free toiletries and bathrobes, this apartment includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned apartment features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views.

Junior Suite

Sleeps 2 · 25 m²

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views.

Twin Room

Sleeps 2 · 28 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views. The unit offers 2 beds.

Amenities

  • Free WiFi
  • Fitness/spa locker rooms
  • Free Parking
  • Accessible parking
  • Restaurant
  • Bar
  • Air conditioning
  • 24-hour front desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
  • Cashless payment available
Show all 46 amenities
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Daily housekeeping
  • Face masks for guests available
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Terrace

Location

© OpenStreetMap contributors

Tokmagambetov St. 38, Qyzylorda, KZ

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.5120 reviews

+ Great location+ Delicious breakfastsHard bedsWi-Fi issues
Cleanliness8.3
Service9.3
Location9.3
Room Quality7.3
Amenities8.3
Value for Money7.3

Guest review

5.0

Гостиница удачно расположена, что делает ее удобным вариантом для проживания.

В номере было чисто, однако видно, что отелю уже требуется обновление. Кондиционер работал очень слабо и практически не справлялся со своей задачей. Матрас оказался слишком жестким, спать было некомфортно. Также стоит учитывать высокую слышимость, шум из коридора хорошо слышен.

Konstantin · EE · 2026-07-20

Guest review

1.0

Не работали кондиционеры, кровати жесткие, чистота оставляет желать лучшего

Kulushev · KZ · 2026-07-19

Guest review

8.0

Потрясающий завтрак. Твердый матрас (полезно для спины).

В номере темновато.

Ilius · KZ · 2026-06-25

Guest review

7.0

Velky hotel, dobra kuchyna, prijemna recepcia.

Extremnw tvrdy matrac

StankaLoco · SK · 2026-06-20

Guest review

9.0

Понравилось все

Илья · KZ · 2026-06-08

Hotels of Earth · questions

Is Sultan Plaza hotel really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Parking

Free private parking is possible on site (reservation is not needed).

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 6 years old stay for free when using an existing bed.

People 4 years old and over stay for KZT 15,000 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.