Deluxe Double Room with Balcony
Sleeps 2 · 17 m² · Queen bed
- Desk
- Private bathroom
- Shower
- TV
- Telephone
Berghotel Gerlosstein
Gerlosstein 551, Hainzenberg, AT
9.3 guest rating· 45 reviews
About this hotel
Mountain Paradise at Berghotel Gerlosstein
Ski-in, Hike-out Access : Nestled at 1,650 metres in the Zillertal Alps, our hotel offers direct access to the slopes and hiking trails via the Gerlosstein Cable Car, just 300 metres away.
Panoramic Relaxation : Unwind in our panorama sauna or indulge in a romantic sauna pack with a massage, both offering breathtaking mountain views.
Authentic Alpine Experience : Enjoy traditional Tyrolean cuisine at our restaurant with a terrace, while our newly renovated rooms and suites provide a cozy retreat with balconies overlooking the majestic mountains.
Ready to experience the beauty of the Zillertal Alps? Book your stay at Berghotel Gerlosstein now!
Rooms & rates
Double Room with Balcony
Sleeps 2 · 17 m² · Queen bed
- Desk
- Private bathroom
- Shower
- TV
- Telephone
Family Room with Mountain View
Sleeps 5 · 23 m² · Twin bed, 2× Bunk bed, Queen bed
- Desk
- Private bathroom
- Shower
- TV
- Telephone
Family Room
Sleeps 4 · 20 m² · 2× Bunk bed, Queen bed
- Desk
- Private bathroom
- Shower
- TV
- Telephone
Small Double or Twin Room
Sleeps 2 · 15 m² · 2× Twin bed
- Desk
- Private bathroom
- Shower
- TV
- Telephone
Deluxe Family Room
Sleeps 6 · 27 m² · 4× Bunk bed, Queen bed
- Desk
- Private bathroom
- Shower
- Safety deposit box
- TV
Family Room - Disability Access
Sleeps 4 · 22 m² · 2× Bunk bed, Queen bed
- Desk
- Private bathroom
- Emergency cord in bathroom
- Shower
- Safety deposit box
Junior Suite with Balcony
Sleeps 4 · 24 m² · Sofa bed
- Desk
- Private bathroom
- Shower
- Safety deposit box
- TV
Amenities
- Free WiFi
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Hot spring bath
- Private parking
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Snack bar
- Pet bowls
- Ski pass vendor
- Ski school
- Ski storage
Show all 59 amenities
- Ski-to-door access
- Skiing
- Tour desk
- Mobile app for room service
- Non-smoking rooms
- Family rooms
- Allergy-free room
- Beauty Services
- Board games/puzzles
- Cashless payment available
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Cycling
- Designated smoking area
- Face masks for guests available
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Indoor play area
- Invoice provided
- Ironing service
- Key access
- Kid meals
- Kids' outdoor play equipment
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Packed lunches
- Physical distancing in dining areas
- Safety deposit box
- Sanitized tableware & silverware
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Terrace
- Vending machine - drinks
Location
Gerlosstein 551, Hainzenberg, AT
- Check-in
- from 02:00 PM to 04:00 PM
- Check-out
- until 11:00 AM
What guests say9.345 reviews
+ Beautiful views+ Cozy interiors+ Comfy beds+ Excellent food quality− Noise disturbance at night− Poor communication about accessibility
Cleanliness9.3
Service9.8
Location8.3
Room Quality9.3
Amenities9.3
Value for Money9.3
Guest review
1.0− Unfortunately, we encountered an issue due to a lack of clear communication regarding the hotel’s location and accessibility. We booked the hotel with the intention of skiing in Gerlos. However, upon arriving in the evening at 18:00, we discovered that the hotel is not accessible by car and can only be reached by cable car, which operates only until 16:30. After that time, it is not possible to enter or leave the property, meaning guests must remain at the hotel once inside. This information was not clearly communicated at the time of booking and significantly affected our stay, ultimately ruining our holiday plans. Despite explaining that the accessibility limitations were not clearly disclosed (only briefly mentioned in a single message above one photo in the booking listing), the owner refused to offer any form of compensation and charged us the full amount, even though we were unable to stay at the hotel.
Traumhaft Dankeschööön3
10.0alles tippi toppi
Guest review
10.0Es war ein wunderschöner Aufenthalt im Berghotel, der Ausblick über das Zillertal vom Hotel aus ist Atemberaubend schön! Die Atmosphäre ist sehr familiär und man fühlt sich sehr willkommen. Es wird ein reichhaltiges Frühstück geboten, bei dem auch einheimische Produkte nicht fehlen. Dank der wunderschönen Lage ist es ein Ort, an dem man dem Alltag hinter sich lassen kann. Der Gerlosstein bietet direkt vom Hotel aus Wanderungen für jeden Geschmack, ob entspannt zum Aussichtspunkt oder zur Karlalm, bis auf Gerlossteinwand über einen der Wanderwege oder den Klettersteig. Es ist für jeden etwas dabei und es war alles andere, als überlaufen 🙃 Ich kann das Berghotel Gerlosstein nur weiterempfehlen!
Schöne Lage..kleines angenehmes Skigebiet..ideal auch für jüngere Kinder!
8.0Schöne Lage und ein schöner Blick ins Tal! Ein kleines Skigebiet fernab der großen Skigebiete. Die Pisten teilt man sich fast nur mit den 3-4 Schulklassen aus dem Hotel, sprich: die Skipisten sind ziemlich wenig frequentiert!
− Da die Schulklassen natürlich etwas agil sind, ist es manchmal in den Hotelgängen etwas lauter! Ab 22h war es dann aber ruhig.
Außergewöhnlich mit Verbesserungsmöglichkeiten (kostenlose Berg-/ Talfahrt)
7.0Das Personal, besonders Lena, unglaublich zuvorkommend.
− Die Anfahrt mit der Gondel, die kostenpflichtig aber die einzige Anreisemöglichkeit ist. Die Fahrt ins große Skigebiet ist recht zeitaufwändig.
Guest review
9.0Die Besitzer sind sehr um das Wohl der Gäste bemüht. Das Essen ist lecker, die Lage ist toll. Kann ich nur weiter empfehlen.
Good to know
Please note that in winter check-in after 16:30 is not possible.
Please also note that in winter, the hotel can only be reached with the Gerlosstein Cable Car. The fee for the cable car is EUR 9 each person one way. No fee for ski pass holders. Parking is available next to the valley station of the cable car. Operating hours are 08:30 to 16:30. The ticket for the cable car is not included in the rate.
Please note that in the summer, a fee of EUR 10 (1 ride uphill and downhill) is necessary to access the road (gravel road, single track, partly asphalted).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
›Groups
No special conditions apply for groups.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for € 15 per person per night when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.