Premium Quadruple Room
Sleeps 8 · 4× Large bed
hotel kasa kamelot 2
13 avenida 9-17 zona 3, Quetzaltenango, GT
6.3 guest rating· 13 reviews
About this hotel
Luxurious Accommodation
Hotel Kasa Kamelot 2, nestled in Quetzaltenango just 1.7km from Quetzaltenango Central Park, offers a serene escape with a lush garden and relaxing terrace. The 24-hour front desk ensures a seamless stay, while the on-site restaurant caters to all culinary desires.
Modern Amenities
Each room at our hotel is thoughtfully designed and equipped with a flat-screen TV and satellite channels for entertainment. The private bathrooms feature refreshing showers, and ample wardrobe space adds convenience to your stay.
Delicious Dining Options
Start your day right with a complimentary American breakfast served fresh every morning. Let our tour desk help you plan exciting outings during your stay. Experience comfort and convenience at Hotel Kasa Kamelot 2.
Rooms & rates
Deluxe Family Room
Sleeps 12 · 6× Large bed
Queen Room
Sleeps 5 · 24 m² · Large bed
- Private bathroom
- Shower
- TV
- Toilet
- Dressing room
Superior Double Room with Two Double Beds
Sleeps 7 · 30 m² · 2× Large bed
- Private bathroom
- Shower
- TV
- Toilet
- Dressing room
Luxury Triple Room
Sleeps 8 · 36 m² · Single bed, 2× Large bed
- Private bathroom
- Shower
- TV
- Toilet
- Dressing room
Amenities
- Offsite parking discounted rates available
- Parking
- Self parking (surcharge)
- Restaurant
- Screens / Barriers between staff and guests for safety
- Front desk (limited hours)
- Tour desk
- Room service
- 24-hour security
- Non-smoking rooms
- Family rooms
- Access to health care professionals
- Baby safety gates
- Cashless payment available
Show all 50 amenities
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Contactless check-in/check-out
- Currency exchange
- Delivered food - securely covered
- Face masks for guests available
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Free wired internet
- Games
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Housekeeping on request
- Internet access
- Ironing service
- Japanese garden
- Key access
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Public Bath
- Reception hall
- Sanitized tableware & silverware
- Shared kitchen
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Solarium
- Staff adhere to local safety protocols
- Television in common areas
- Terrace
Location
13 avenida 9-17 zona 3, Quetzaltenango, GT
- Check-in
- from 12:00 PM to 12:00 AM
- Check-out
- until 01:00 PM
What guests say6.313 reviews
Very good
8.0Location
− The pillows
Good
7.0
Passable
5.0− I left my silver ring in the room which was a gift since 20 years and now the hotel replied to my message on here with ' aa!' which means they have read my message and now deleted it so obviously I'm annoyed as I was the only guest there and there was only 1 person working so I know that he would of found it. So I'm sad that I can never use this hotel again as I have no trust in them 😔
Affordable stay with some disadvantages
6.0Parking
− Very loud at night
Horrible experience
1.0Beds were comfy
− No toilet seats. Unable to regulate water temp in shower due to single functioning knob. Scorching hot for a while then cold. No functioning wifi. Staff kept trying to dismiss my concern since wifi worked on their phones just fine but my phone wouldn't connect and was told my phone sucks and is the problem. After over an hour wasted finally I convinced then to impair their phones and reconnect. Even they couldn't. Found out the password was changed and they didn't have the new one. Over an hour of them saying my phone sucks with temper when it was them not having the correct info. During system checks found there signal repeaters to not even work so even with the password, signal in rooms may not work regardless. All cable channels were extremely grainy.
Disappointing
4.0− No towels, out of electricity and water 3 times in 3 days for several hours (toilet and shower out of service)
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for GTQ 75 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.