Hôtel Au Logis des Remparts♡

Gorgeous escape

10.0

Location, cleanliness and wonderful staff and gorgeous pool

− That we had to leave

Formidable étape

10.0

Tout Le charme La situation Décoré avec goût Chambres parfaites

− Rien

Mooie nette locatie, vriendelijk personeel

9.0

Fijne locatie, mooi net verblijf, personeel heel vriendelijk en behulpzaam

− -

Guest review

6.0

Logis des Remparts – A Charming Retreat with Room for Improvement on Accessibility Nestled in the heart of Saint-Émilion, Logis des Remparts is a truly special place. The beautiful garden creates a peaceful retreat atmosphere, and the medieval setting adds tremendous charm and character. During the summer heatwave ("canicule"), the property proved remarkably well adapted, offering a cool and comfortable refuge when temperatures soared. The staff were generally excellent. The cleaning team deserves a special mention: always friendly, welcoming, and attentive. Parking was also convenient and easy, which is a real asset in Saint-Émilion. However, while the hotel excels in charm and atmosphere, it falls short when it comes to accessibility and inclusive design. At 1.65 m tall, I could not reach the makeup mirror in the bathroom. The bathtub in the Suite is unusually high and difficult to access safely. The swimming pool was an even greater challenge: getting in and out without assistance was nearly impossible. Rating: 4/5 – Beautiful setting, excellent housekeeping, and a true retreat experience, but accessibility and guest safety deserve greater attention.

− Unfortunately, I fell while getting out of the pool on my first day. What disappointed me most was not the accident itself, but the response from the evening staff. The attitude felt very much like, "We can notify management if you'd like, but nothing will change." A bit more concern and a stronger commitment to guest safety would have been appreciated. Overall, Logis des Remparts is a wonderful place for those seeking tranquility, beauty, and a unique historical atmosphere. However, travelers who are shorter, older, less mobile, or simply not particularly athletic should be aware that some of the facilities appear designed with tall and fit guests in mind. With a few thoughtful adjustments, this charming hotel could become much more welcoming to everyone.

Guest review

5.0

L'emplacement est parfait, les extérieurs et la pisicine sont très agréables.

− Les lits sont très confortables, mais la chambre est assez vétuste. Le petit déjeuner était vraiment très peu fourni. Dommage !

Beautiful hotel and pool in a perfect location made for an unforgettable experience in St Emilion

9.0

This is a gem of a hotel in an incredible location within St Emilion. We drove into the city in awe at the beauty of the cobbled streets and breath-taking buildings in this UNESCO heritage site. The hotel was easy to find using the map and we pulled into a nearby on-road parking space to unload and check in. From here they directed us to the small car park at the rear of the property and then helped us check in. We were able to leave our bags and head out to explore before heading off to a nearby Vineyard tour. Highlights included The Maison Du Vin, Roy's Tower and the tour of the Subterranean church. The hotel was beautifully decorated and had a lovely outdoor pool with loungers and shade if required. The room was comfortable and provided a fabulous base for us to explore the city with ease. It was also an easy walk to the main square where we could watch the France v Morocco game in the 2026 World Cup Quarter finals as well as have a lovely meal and some of the beautiful wine the region is known for. In all an unforgettable visit to an incredible heritage site topped off by a brilliant stay in this outstanding hotel.

− Being English . . . I would really have liked some tea/coffee making facilities in the room. I travel with teabags but a kettle and some milk to make an early morning cup of tea would have given this hotel a perfect 10 from me.