Villa Vittoria with private heated pool & shared sauna - Bellagio Village Residence♡

Amazing stay with outstanding hospitality!

10.0

Very clean villa with exceptionally friendly staff. Everything needed for 8 people (4 couples) was provided, including all BBQ equipment. Every question was answered very quickly, making our stay smooth and enjoyable. We had a great time and will definitely be back!

Beautiful villa and very friendly hosts who couldn’t do enough to help

10.0

Everything was perfect and you couldn’t ask for better facilities

− Nothing at all everything was great

AVOID

1.0

Location

− My family and I rented four villas for 4 days and were unfortunately very disappointed. The check-in process was confusing. Riccardo seemed to want to walk us through the property, but we didn’t have time — a printed manual for each villa would have been far more helpful. He also did not seem to know we had booked multiple villas, despite all being under the same last name. And being mentioned in the emails before. He made a point to tell us that the electrical system was not designed properly and that breakers would trip if multiple appliances were used at once. My husband is a Professional Electrical Engineer who has worked on international projects, he can confirm this is poor design practice and likely not code-compliant even in Italy. Sure enough, on the very first night, the air-conditioning breaker tripped at 5 AM. This resulted in people waking up to sweltering heat and being bitten by mosquitoes. When I mentioned this, Ricardo feigned surprise and claimed no one had “ever been bitten by mosquitoes” before — a dismissive and unhelpful response. Later, my cousin pointed out that the hot tub wasn’t even hot. Since the hot tub was prominently advertised and was a major factor in choosing this property (we were hosting family here for our wedding), this felt like blatant false advertising. They mention hot tub profusely on their website and brochure. We reported the issue, but no solution was provided during our stay. They claimed 28.6C is hot which is the height of absurdity. I sincerely doubt there were adequately calibrated and installed sensor arrays to maintain that temperature but hot tubs are usually maxing out at. 40C, not restricted to 9C below human body temperature. Other issues also included malfunctioning WiFi, and no hot water for showers in one of the villas one morning. I’d go on at length but I don’t want to waste my time anymore than I have to.

Guest review

10.0

Spacious and comfortable house. The environment is outstanding : great pool in a very nicely maintained garden with extraordinary view on the lake. The staff is very responsive on each request and is very helpful.

− Nothing