Tunamaya Beach & Spa Resort- Desaru♡

Guest review

7.0

Le jardin de l'hôtel, La plage et la piscine

− Les équipements de l'hôtel commencent à prendre de l'âge ils faudrait rénover tous cat

Comfortable for family trip ❤️❤️

8.0

Near to beach. Pool bersih. Hotel bersih. Aircon sejuk 👍. Easy to check in & check out. Suis plug byk.

− Nothing

Guest review

1.0

none

− no shower enclosure dim hallways dim rooms

A quaint and charming property with a private beach, offering a sense of tranquillity and seculsion

7.0

Each room faces the beach, offering a serene view of the coastline. The quaint surroundings, complemented by well-maintained landscaping, create a truly therapeutic atmosphere. The evening drizzles added to the charm of the place, bringing a cool, calming ambience that made the entire experience even more relaxing. Very helpful staff, eager to serve.

− The place is looking a bit run down esp the room bathroom, and the corridors leading to the room. Time for a bit of sprucing.

Bel emplacement mais manque de propreté

6.0

La proximité de la mer, la taille de la suite

− La propreté laisse à désirer : cheveux dans la douche, poussière (sur la tablette au dessus de la cuisine), les rideaux taches

Resort on life-support, cutting corners, not worth the price paid.

3.0

The location is very nice, but the property didn't meet any expectation of a relaxing stay. The facilities were dingy, not really much going on, and the business as a whole seems to be on life support.

− We had a power cut during the hottest part of the day so of course the air conditioner in the room was useless. No compensation by the resort was offered. The pathway to get to our room crossed the kitchen service thru-way so the floor was greasy/ dirty from all the service traffic. The shower in the room leaked, was dirty, and had an under sized on-demand water heater with too little pressure. The furniture in the room was plastic, outdoor lawn furniture. Overall, I expect these kind of facilities at budget love hotels, not a beach front resort. The breakfast buffet was okay, but the salad lettuce was very wilted and not replaced for over an hour despite kitchen staff nearby. Why is it appropriate to serve that garbage to your paying customers? Seems like a lot of attention has been paid to serving gimmicky breakfast items like "do it yourself donuts", "cut it yourself lettuce", etc. Try focusing on the quality of the items served an not the Instagramability of the food. Also, if you are going to have the facilities for a pool bar, then have a pool bar. Nothing worse than going to a resort and half the facilities aren't available. So as a favor to the management, I make a list of grievances: no proper restaurant after breakfast, no water sports, no pool bar, balcony area no furniture, people constantly smoking near the main entrance, main corridor is grimy and full of air-conditioners blowing hot air (terrible design), dirty poorly equipped bathrooms, tiny in room TV with local channels only (yikes), and plastic in-room furniture. Good luck to you, I will likely never return here.