Deluxe Room (1 adult + 1 child)
Sleeps 1 · 15 m² · Double bed
- Hair dryer
- Fan
- Heating
- Linen
- Toilet paper
Bulevar habitaciones
puerto Alto numero 6 primero, Madrid, ES
5.6 guest rating· 136 reviews
About this hotel
City Views and Free WiFi
apartment puerto Alto in Madrid offers stunning city views from its terrace and provides free WiFi for guests to stay connected throughout their stay.
Convenient Location
Situated just a few kilometers away from major attractions such as Reina Sofia Museum, Atocha Train Station, and El Retiro Park, guests can easily explore the city without hassle.
Family-Friendly Accommodation
With spacious family rooms and fully equipped kitchens in certain units, apartment puerto Alto ensures a comfortable stay for families looking to enjoy Madrid together.
Book now to experience the perfect blend of convenience and comfort at apartment puerto Alto in Madrid.
Rooms & rates
Double or Twin Room with Terrace
Sleeps 1 · Twin bed
Family Room
Sleeps 2 · 15 m² · Double bed
- Kitchenette
- Kitchen
- Coffee/tea maker
- Coffee machine
- Shower
Double Room
Sleeps 2 · 19 m² · Double bed
- Coffee machine
- Refrigerator
- Fan
- Microwave
- Heating
Double Room
Sleeps 2 · 14 m² · Queen bed
- Kitchen
- Coffee machine
- Refrigerator
- Fan
- Microwave
Amenities
- Free WiFi
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Laundry washed per local authority guidelines
- Outdoor furniture
Show all 24 amenities
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Staff adhere to local safety protocols
- Terrace
- Thermometers for guests provided by property
Location
puerto Alto numero 6 primero, Madrid, ES
What guests say5.6136 reviews
+ Close to public transport+ Friendly staff encountered− Extremely dirty conditions− Poor communication and service
Cleanliness3.3
Service5.3
Location8.3
Room Quality4.3
Amenities5.3
Value for Money6.3
Guest review
3.0MAL NO ME RESOLVIERON NNADA
− Mal
Reserva cancelada una (1) hora antes del check-in
1.0− Yo y mi amiga veníamos del extranjero a Madrid, y cuando ya estabamos en el bus dirección Vallecas nos llega un correo con la noticia de la cancelación de la reserva. Faltaban algo como 45 min al horario establecido para nuestro check-in. Llegamos al lugar y encontramos solo un chico que no nos sabía decir nada, llamando un par de personas nos viene a decir que no podían darnos el cuarto (ya reservado y pagado a través de booking hace tiempo) porque ya estaba ocupado. Todo esto UNA hora antes del check in. Obviamente nos puso en una situación muy incómoda en nuestro primer día en una nueva ciudad, nos sentimos estafadas porque de eso de trata, una estafa. Además los contactos que aparecen en booking no contestaban nuestras llamadas. Terrible, 0 seriedad. Muy sketchy. No se arriesguen con este lugar, dios sabe que hay detrás del anuncio.
Negative review
1.0− I found bugs, unhygienic room, unwashed bed sheet, unhygenenic toilet, and unavailable of basic facilities- such as toilet paper, hand wash etc. The room was not the one we saw on pictures.
Decepción
1.0Nada
− Estaba sucio, hacía muchísimo calor y tuve que pedirle el ventilador que si no se hacían los locos. Me dijeron que si llegaba después de las 22h tenía que pagar 50€ y la persona que me dio las llaves vivía allí El baño estaba súper sucio y cuando llegué a las 21h me dijo uy que lo estoy limpiando🤦🏻♀️ La persiana de la habitación no se podía subir del todo. La ubicación tampoco me gustó
Good to know
Please note that late check in carries the following fees and collected by cash:
-From 22:00 to 23:00 the fee is of 20 EUR.
-From 00:00 to 01:00, limit hour and under availability, the fee is of 30 EUR.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Parking
No parking available.
›Internet
WiFi is available in public areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for € 5 per person per stay when using an available cot.
Children up to and including 10 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.