Lunarota Home

Guest review

6.0

La cama muy cómoda y el precio

− La bañera oxidada y descascarillada

Guest review

10.0

Posizione tranquilla. Un po' fuori mano, ma lo sapevo già. La camera accogliente. L'hostess molto attenta per eventuali. Molto disponibile

− Camera non come foto.

Guest review

6.0

La ubicación

− No dispone de a.a. solo había un ventilador con agua pero enfría a muy poco sobre todo para los 40 grados que hacia por la zona, muy difícil dormir con tanta temperatura. Le recomendaría que añadiera algún ventilador más o poner a.a.

Unacceptable communication, poor amenities, and health/security concerns – Not recommended.

3.0

To be fair, the only good thing about this booking is the location. The neighborhood was very quiet and offered easy access to the city center, which took about 20-30 minutes combining walking with the bus or metro.

− Our stay at this room in Madrid was a huge disappointment, primarily due to the lack of professionalism and misleading amenities. First of all, communication with the host was terrible. Our scheduled check-in was at 14:00, but we were left waiting without any updates. He finally sent us the access keys via WhatsApp an hour and a half late, at 15:30. This is completely unacceptable when you are traveling and just want to drop off your luggage. Regarding the room's amenities, the situation was equally bad: Air Conditioning (Non-existent & Unhygienic): Instead of a proper AC, there was a flimsy "air cooler" that makes you wonder what kind of space it is actually supposed to cool down. To make matters worse, the back filter was covered in a thick layer of dust, and the air it blew out had a heavy, damp smell. This is completely unhygienic and confirms the presence of mold and bacteria, making it a serious health hazard to breathe in. TV: The television in the room was locked (no access to the internet or content), making it essentially a useless decoration. Shared Kitchen & Fridge Space: The setup here was absurd, considering this shared kitchen was supposedly servicing two separate rooms. The small fridge was completely stuffed with items the host was selling, leaving absolutely no room to store our own groceries or even a simple bottle of water. Furthermore, there wasn't even enough basic tableware (plates, glasses, or cutlery) for two people, let alone for the guests of multiple rooms. Security: We felt unsafe, as the window right behind our bed looked like it could be very easily accessed by an intruder from the outside, which was incredibly unsettling for my wife and me.