Chirooss Homestays And Resorts♡

My stay at this property was extremely disappointing and far below acceptable standards. The biggest issue was the clean

1.0

Nothing

Comfortable could be better. Three bedroom is too small consdier two rooms if adults are planning to stay.

7.0

Nice property.

− Rooms too small for the price.

Very bad service and majorly misleading descriptions and omages

1.0

We saw a lot of places in Chikkamagaluru cause we didn’t like the hotel and thus were roaming around throughout so that we didn’t have to stay in the hotel for maximum time

− I stayed here from 29–31 May and unfortunately had a very disappointing experience. We booked two Standard Double Rooms through Booking.com, but upon arrival were informed that one room would be AC and the other non-AC. Both rooms were advertised under the same category, and nowhere during booking were we informed of this difference. The hotel blamed Booking.com, but guests should not have to deal with internal listing errors. We spent over an hour at reception trying to resolve the issue, only to be told to either accept the non-AC room or cancel the booking. A reasonable request for either an AC room or a reduced rate was refused. The stay was further affected by a leaking roof in one of the rooms during heavy rain, which was reported but not properly addressed. What was most disappointing was the lack of accountability and poor handling of guest concerns. We also witnessed another guest facing the same AC-room issue, suggesting this may not be an isolated case. The location may be good, but the lack of transparency, poor customer service, and unresolved maintenance issues made for a frustrating experience.