Skyvillion - Olympic View London Stratford Apartment

Overall lovely apartment would stay again but just needs some minor improvements first especially for the price we paid

9.0

Comfortable beds with spacious bedrooms. Lovely roof access in a quiet area. Also liked how fans were supplied in all bedrooms. The patio doors in the living room with the safety glass was a lovely feature especially considering the temperature and was able to keep them open at night without any worries.

− Some windows and doors wasn’t very secure. The glass on the rooftop door was smashed and glass was left on the floor. There was also minor damages that was there when we arrived that we wasn’t made aware of. Someone was meant to do a walk through of the apartment with as and handover keys but there was no one there we wasn’t made aware told to fish them out of the letterbox which was difficult. We wasn’t made aware also not made aware of the lack of parking nearby to the apartment which was essential to us being a disabled family. The dishwasher was also not run before we got there so there was no clean dishes for us to use.

London leisure

10.0

Large, clean flat, enough space for six ppl.

Spacious clean quiet apartment ideal for Abba Voyage or Stratford area

9.0

Great location to visit Abba Voyage from - 10 min walk to Stratford DLR then 1 stop literally straight into Abba; easy from central London to get to Stratford by 7 min train from St Pancras. Very clean bright spacious apartment, we had lots of room for 5 of us using the 2 twin rooms and 1 double which made it so much more relaxed than using a hotel. Hadn't expected it to be on 2 floors so it felt like a house, with added bonus of a large roof terrace with outdoor furniture. Don't be put off by proximity to rail tracks - the room at that side had our lightest sleeper in and she was not disturbed at all by trains. Whole area was quiet and residential.

− A few little additions would have made this really perfect - instructions for the oven which didn't work until the time was set, and induction hob; a cloth to wipe surfaces in kitchen; hand wash in 3rd bathroom; cloth to clean the outdoor furniture; pre-arrival info that the coffee maker takes Tassimo pods

Comfy beds. Good location but stay could have been enhanced by additional information.

7.0

− We were advised to phone 1 hour before arrival to arrange to meet to pick up keys. I tried ringing 10 times and phone was switched off. It was very stressful. Eventually someone else rang to say where were we. At that time we were just leaving the station at Stratford. we asked which exit would be the best and the person I spoke to didn’t know. We left by the wrong one and it took us twice as long to get to the property as it should have done. We were met by Ian eventually who gave us the keys and showed us around the property. There was a lack of written information in the flat and we never did manage to get the oven to work. Luckily we could get the dishwasher to work as there was no wash up liquid provided. No black bag provided for rubbish collection or information re where to dispose of rubbish at end of stay. I texted Ian who advised the rubbish store downstairs. Luckily it wasn’t locked as the key on the key ring didn’t appear to fit!

Overall the apartment was brill, it was clean plenty we thoroughly enjoyed our stay

9.0

We had to phone an hour before arrival, the guy said someone would be there, but wasn’t we had to phone again but then he did arrive. Lovely guy showed us around the apartment and then left us to it

− The dish washer didn’t work properly, there were no bin bags and no where we could take the rubbish so had to leave it in the apartment. Broken door handle on the bedroom door and there were only three forks and there was six of us in the apartment!

Excellent!!!

9.0

Excellent customer service team (Etim and Giovanni) :). The apartment is neat and all necessary equipment was available. The location is superb, very close to the train station and shopping mall. Highly recommended for family stay.