Riankour Central 90sqm apt in Panormou

All in all an uncomfortable stay and a disapointing experience

4.0

The central location and the proximity to the Matro station. The size of the appartment. The comfortable beds and clean bedding. The balcony. The appartment was fully equipped (ecept for missing dishcloth).

− All upholstery grubby. Arm of the couch broken and pieces insde the fabric. Chest of drawers in bedrom is falling apart. Air-conditioner in living room damged. - the air vents neiter open nor close. Hook for the shower head damaged. The shower head can only be hand-held. Bathrom light is hanging loose above the mirror. The bathroom radiator is rusty. The bathroom bin is rusty and overdue for replacement. The stench of drains (bathroom) was overwhelming. Inadequate toilet paper for a 5 night reservation (1.5 rolls). Air condition on balcony mounted so low, that ap erson of average height caa easily hit her/his head. Toilet bowl had not been cleaned for a very long time. The floors were not clean - hair clips, hair and a lot of sand / dust. The loch on the shutters of the bedroom door was damaged, and the wind blows the shutter opend. The curtains were stiff with dirt. Tin te kitchen cupboards, we found smelly food items left behind by previous guests. Quite a few of the issues we encountered, were mentione by other guests 2-33 month before ! and is seems, nothing has happened since to improve the situation!

Bad communication, Bad internet connection

4.0

Big house, good location, washing machine was a plus

− Communication with the owners was bad. First of all there was no wi-fi code anywhere in the house, nor in the initial message the owner sent, which is very strange, I've never had that before. I asked for the code on Saturday evening, they responded on Monday morning. When I finally got the code (2 days after I checked in) wi-fi was very slow, you couldn't even have a conference call, the speed was <2mbps. When I contacted them to tell them, they responded delayed again (a day later), saying that they'll check with the Internet provider and let me know. That was the last I heard from them, until they sent the automated reminder about the check-out. Additionally, the bathroom smelled of mold a bit. But that could be from the other apartments around. I use Booking twice a month, I've never had such terrible communication with an owner. Also, if you need normal working internet, there are better and cheaper places in the area to stay.

Good

7.0

Good

7.0

Space, location, facilities, a/c, bed comfort. Lovely food market outside on a Saturday. Would stay again.

− Some very minor issues (no batteries in the remote for one of the a/c units, one socket in the bedroom didn't work). The ground floor lobby had some cockroaches, but not something that is the fault of the owners, as the apartment was perfectly clean. Also suggest offering option of a second set of keys for guests who are more than one person.

Exceptional

10.0

Superb

9.0