Stylish & Spacious 3 bedroom apartment by the Sea♡

The apartment badly needs new linens, kitchenware and a host who cares about his guests.

5.0

Location. A private bathroom for each bedroom plus a 1/2 bath in hallway. The place was spacious for the 4 of us.

− Spacious yes but stylish no. The host did not send me the door access code until 7:15pm. The place was still being cleaned at 9pm. The linens were clean but stained. The couch needs a cleaning. The kitchenware is in bad shape. The host never provided information about the apartment other than the wifi code and parking. Though I asked, we were never informed what to do with our trash or if and where there was a safe room in the building.

Guest review

9.0

− היחס של המנהל החדש שמטפל בדירה לא כל כך שיררותי, אני נמצא בדירה הזאת כבר 4 שנים והשנה הוחלף מנהל והוא לא היה נחמד

Guest review

7.0

Good location. Large interior.

− Property was good

Holiday - guest required to service their apartment amenities not as promised

1.0

− The manager had forgotten that we were arriving and the apartment had not been serviced. We had booked and paid for our stay well in advance. When we arrived at the apartment the manager took 2 hours to respond whilst we waited in the building foyer(thanks to other residents who knew the apartment was on booking.com), and allowed our family to waited, some hours in the lobby with our baggage. At 7pm the cleaner arrived, she apologised but was not advised we were arriving Manager did not respond to messages and follow up calls. alls whilst we had no response. The kitchen was as the previous guest had left it, dirty pans put back in the cupboard, leftover foodstuff on shelves in fridge. The cleaner changed the bedding, did the dishes, whilst we stood around. The next day fir the first time we received a call back from the manager who was not very apologetic but offered a refund and to have the cleaner return, arrange wifi be reconnected. None of this happened during our stay. We went bought cleaning products, washed the floors cleaned the kitchen fridge, shelves, pans left dirty in cupboards, floors, our feet were black walking around without shoes. Very frustrated seeking help from customer service for a refund agreed with the manager who sent us an email copy if the instruction to refund 1500 shekels- we have not received resolution from booking.com.

Beauty of Netanya

7.0

Right on the seafront, with a million-dollar view, with one parking space in the parking lot, but free public parking on the street outside.

− Ask for current photos of each room taken the week before you arrive.

Superb

9.0