Algarve T2 apartment with pool and balcony in Olhão♡

We had a lovely host Paula and the apartment was perfect.

10.0

Location was perfect a 15minute walk to all the restaurants and centre of Olhao with all the lovely shops Two big supermarkets also in walking distance.

Considering how much we paid, not happy

6.0

Location

− Was told to send a damage deposit by wire transfer, which made me nervous about getting scammed, patio door broken lock on both sides, made it hard to sleep at night. Blind in kitchen broken, ants constantly around the kitchen floor. Loungers on pool roof all broken, pool was very dirty, no chlorine and no pool attendant board showing that pool wasn’t even serviced for weeks.

Do not use GAL serviced Properties

3.0

The location

− We stayed in this flat for the whole month of August and unfortunately had one of the worst service experiences we have ever encountered with the managing company, GAL. Firstly, they are extremely greedy — asking €70 for a single change of linen, despite us paying over €5,000 for 31 nights in a two-bedroom flat. At that price point, at least two complimentary linen changes should be expected. Secondly, their disregard for basic needs was shocking. When we arrived, we noticed a massive block of ice in the fridge. We reported it to the concierge (not part of GAL, they are actually very good!), who mentioned it had “always been an issue.” Within days, the fridge stopped cooling altogether, causing a large amount of food to spoil. We notified GAL on the 5th of August, but they made excuses for weeks. A technician was promised, then cancelled twice, with GAL telling us “it’s busy season, technicians are hard to find.” Unbelievably, after 25 days they finally arranged a technician, but requested that we stay in the flat for an entire day (not even confirmed) just to open the door — in the final days of our holiday. This was not our duty, and we were certainly not going to sacrifice a whole day of our trip for their poor planning. We understand that problems can happen, especially in summer, but the lack of responsibility and refusal to offer any compensation for spoiled food and additional restaurant costs was unacceptable. Thankfully, Booking.com stepped in and after reviewing all the evidence we collected, they obviously provided compensation, for which we are extremely grateful. The property itself may be fine if problems are fixed, but the management company GAL is by far the worst part of the experience.

Exceptional

10.0

Lovely stay in a lovely place

10.0

Excellent facility in lovely location

Not as good as expected 😕

7.0

Have stayed in this area previously and liked it due to locality to town , rail station and Airport Apartment very Spacious.

− The outlook from the apartment wasn't great. Pictures on booking.com make it look nicer than it is, furnishings a bit worn, but it was reasonably clean. There was a birds nest on the balconcy with chick's in so the parents/ larger birds were in & out constantly leaving a mess on balcony and was quite annoying all the fluttering while trying to sit outside. while I appreciate nature, this nest could have been prevented if the area where nest is had been previously blocked off.