Mystic Getaway♡

It was not great but okay.

5.0

The bedding was really good.

− Checking in was not pleasant at all. The unit’s door was open and it was after 10 pm so needed to call the number to get help as we didn’t feel safe to enter into an open door condo. The owner responded and call police to check the unit. Thanks for doing that.The TV didn’t work. One of the bathroom didn’t have conditioner. The dryer didn’t work. The unit could be cleaner.

Amazing stunning place

10.0

The place is gorgeous !! Stocked with everything you need and an excellent location

Pricy for what you get

6.0

Property is well located within Canmore. Beds are comfortable.

− The unit is much smaller and darker than it appears in the photos. Some of the main floor furnishings are tired; the living room rug has an odour. This unit is not for anyone with a mobility issue - there are steep steps to the second floor bedrooms and no grab bars in the showers. The Keurig coffee maker did not work. There is a lack of privacy from the living room windows (on a walkway) and no view.

This is a comfortable, reasonably priced property in a good location for the right guests.

6.0

The townhouse comfortably accommodated 4 adults. The kitchen was well equipped and the pool and hot tub were close.

− No direct communication with the hosts was available. We had to logon to Booking.com every time we needed something, and wait. Check-in information was late- we received an email a couple of hours before arrival but since we were already in transit, much of the `preparation information' was received too late. Poor transition from the first reservation to the 2nd. We were charged $175 for cleaning that wasn't done and we struggled to just get fresh towels and coffee supplies. Parking is a nightmare- only one vehicle allowed and we received a $120 parking ticket. Finally, this unit is not for anybody with mobility challenges- bathrooms and bedrooms are on the 2nd floor and even the beds are very high off the ground.

Would stay again

9.0

Loved hot tub and heated pool even if it was winter time

− In the condo itself you don’t have mountain view from windows but that didn’t bother us in order to get hot tub and oool

we enjoyed this property very much. Will definitely come back.

10.0

very spacious, beds are very comfortable, super clean, 20 minutes away from Banff which is very convenient, great value! we had a very nice stay here and will definitely recommend this place!

− shampoo/conditioner dispensers are old and a bit hard to pump out shampoo/conditioner, but it's a minor issue.