Stunning 3-bedroom in the heart of London with parking

Amazing

9.0

The flat it self was amazing. Very well maintained, spacious , clean and tidy. Comes with all the facilities specially car park. Great location. Easy to check in and check out. My family had a really great time.

Guest review

7.0

Spacious and quiet

− Smelly shared areas, poor ventilation

Guest review

10.0

Really spacious, convenient location, clean and tidy. Everything you need for a short or long stay in London.

Good location, comfortable space, would benefit from a little bit of maintenance.

6.0

Good location, great amount of space, simple modern style.

− Poor information to get the key - front desk wanted an apartment number which wasn’t on the booking. Apartment was quite tired with some damage - oven heating element had dropped making cooking difficult, no oven gloves, damaged blind in non-en-suite bedroom, broken cot, water damage to kitchen floor. Also no washing up bowl or dishwasher tablets.

Disappointing

2.0

Property was clean and close to a tube station

− 1. My grandma (an elderly woman currently in a sling due to a broken arm and wrist) was due to stay in the 3rd single bedroom. However, when she first sat on the bed, the bed slats collapsed and the mattress fell through onto the floor. This caused her broken arm to jolt out of place and caused her extreme pain and discomfort and she had to have her arm reexamined at the hospital. Previous reviews note similar problems with the bed. When this concern was raised to the host after our stay, they provided no compensation and merely just they said that we should’ve made it known to them during the stay (which would have made no difference as the damage was already done). The host was already aware of the damaged bed given the multiple reviews on booking.com and should have dealt with it before letting further guests into the property. 2. The property had 2 bathrooms and was listed as fit for up to 5 people. Our booking was for 5 guests, however after 1 person had used the shower every morning the hot water ran out completely and the shower only produced (freezing) cold water. This meant that for the entirety of the 3-day stay, 4 of the guests had to have a cold shower every day. 3. One of the light bulbs in the kitchen was flickering constantly and would not stop. I messaged the host via booking.com and they confirmed that someone would come and change the bulb, however no one came. We therefore had to keep the lights off in the kitchen at all times and use the torches on our phones for light in the room. Again, the host argued that they didnt come and fix the bulb during the stay as we never replied to their message to us which stated “we will get someone to come fix the light bulb unless you’d prefer this to happen after your stay”. We assumed that someone would come given that we made the issue known to the host and it would provide no benefit to us if the light was fixed after we had checked out. 4.

This place was adequate for our needs.

8.0

This is a nice spacious apartment in a decent area of town. I appreciated that it had three bedrooms and two bathrooms. I liked the washing machine, a kitchen, a big common area and the big tv.

− There were several things that were broken, and the beds were too small. One of the beds kept breaking. The biggest challenge was the lack of communication or help from the property management.