Superior Apartment
Sleeps 5 · 80 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee machine
Wish Serrano Resort
★★★★★ Av. das Hortências, 1480, Gramado, BR
8.8 guest rating· 2241 reviews
The five stars
Wish Serrano Resort holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Sauna.
Guests score it 8.8/10 across 2241 reviews.
About this hotel
Luxurious Accommodation
Located in the heart of Gramado, Wish Serrano offers a lavish stay with top-notch amenities. The rooms are elegantly furnished and equipped with modern conveniences such as flat-screen TVs and air conditioning. Guests can also enjoy the on-site spa and wellness center for ultimate relaxation.
Recreational Activities
From outdoor swimming pools to billiards and tennis, Wish Serrano provides a plethora of recreational activities for guests of all ages. The children's playground and options for biking and hiking ensure there is never a dull moment during your stay.
Convenient Services
With a 24-hour front desk, room service, and currency exchange, Wish Serrano goes above and beyond to cater to your needs. Additionally, the hotel offers a buffet breakfast, business center, and car rental services for a hassle-free and enjoyable experience.
Experience luxury and comfort at Wish Serrano - book your stay now for an unforgettable getaway!
Rooms & rates
Junior Suite with Balcony
Sleeps 3 · 36 m² · Double bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Executive Suite
Sleeps 4 · 65 m² · Twin bed, Double bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Standard Double Annex Room
Sleeps 2 · 23 m² · Double bed
- Air conditioning
- Private bathroom
- Minibar
- Shower
- TV
Premier Room
Sleeps 3 · 25 m² · Twin bed, Double bed
- Air conditioning
- Private bathroom
- Minibar
- Shower
- Safety deposit box
Family Room
Sleeps 4 · 33 m² · Double bed, Sofa bed
- Air conditioning
- Private bathroom
- Minibar
- Shower
- Safety deposit box
Junior Suite
Sleeps 3 · 36 m² · Double bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Superior Premier Double Room
Sleeps 2 · 25 m² · Double bed
- Air conditioning
- Private bathroom
- Minibar
- Shower
- Safety deposit box
Family Triple Room
Sleeps 3 · 33 m² · Double bed, Sofa bed
- Air conditioning
- Private bathroom
- Minibar
- Shower
- Safety deposit box
Junior Suite
Sleeps 4 · 36 m² · Double bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Kids' pool
- Outdoor pool
- Pool with view
- Rooftop pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Fitness classes
- Fitness facilities
- Accessible parking
Show all 108 amenities
- Private parking
- Valet parking
- Restaurant
- Bar
- Barber/beauty shop
- Snack bar
- Air conditioning
- Pets allowed
- Pet basket
- Pet bowls
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Family rooms
- Airport shuttle (additional charge)
- Airport drop off
- Airport pick up
- Allergy-free room
- Archery
- Beauty Services
- Billiards
- Bingo
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Chapel/shrine
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Entertainment staff
- Evening entertainment
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Games room
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hammam
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Higher level toilet
- Hiking
- Hot tub/Jacuzzi
- Indoor play area
- Ironing service
- Karaoke
- Key card access
- Kid meals
- Kids' club
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Movie nights
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Picnic area
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Shuttle service (additional charge)
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Table tennis
- Temporary art galleries
- Tennis court
- Tennis equipment
- Themed dinner nights
- Toilet with grab rails
- Visual aids: Braille
- Walking tours
- Wheelchair accessible
- Wine/champagne
- Yoga classes
Location
Av. das Hortências, 1480, Gramado, BR
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.82241 reviews
+ Great location+ Friendly service+ Good breakfast− Old room facilities− Paid parking− Issues with some amenities
Cleanliness8.5
Service9.5
Location9.5
Room Quality8.0
Amenities8.5
Value for Money8.5
Guest review
4.0Limpeza e roupa de cama boas, bom café da manhã, ambiente em geral bom.
− O staff do serviço de Valet/estacionamento é sofrível - são rudes e inconvenientes, ao ponto de incomodar a estadia. O restante do staff do hotel é muito bom.
Ótimo LP
9.0Da localização
− Por ser um resort, o café da manhã poderia ser bem melhor, em comparação com outros resorts. E as javuzis poderiam ser mais aquecidas.
Guest review
9.0Wish é muito bem localizado, é enorme, café da manhã com muitas opções.O quarto enorme.
− Tem algumas áreas mais antigas.
Muito agradável.
10.0Estava adequada e confortável
− Não tivemos nenhum problema.
Hotels of Earth · questions
- Is Wish Serrano Resort really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please note that only one dog is allowed per apartment. The property can only accept dogs weighing less than 10 kg and measuring up to 16 in from paws to shoulders, at a cost of BRL135.00 per night. In addition, a vaccination card must be presented upon arrival.
Please note that early check-in or late check-out is available at this property and is subject to availability.
Guests arriving outside check-in hours are advised to contact the property before their stay to arrange their check-in. We emphasize that the contracted daily rate covers 24 hours, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in public areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
›Parking
Private parking is possible on site (reservation is not needed) and costs BRL 45 per day.