Carterson Serviced Apartment Coventry

Great stay, good comms, we’ve booked it again!

10.0

Very clean, tidy and spacious

− Nothing

Very good

8.0

NA

What you see is what you get!

9.0

This property is our second stay because we really like it here The cleanliness and quality has remained the same It is a very quiet area The property is very clean and I genuinely have no issues with the hygiene It is very spacious especially the living room and the bedroom with single beds I wish i could live here Will definitely be looking to stay here again at some stage Also communication with property was very good and they were quick to respond Overall again very impressed Thank you all. Melanie

− Parking was anl bit of an issue as we were possibly misinformed in the bespoke video about where we were allowed to park and had a small issue as we parked in a bay that seemingly was designated to another resident. I will say that the owners quickly responded to assist us. I will say that overalla the video is a, really reallt good idea as ir shows all relevant mm formation and how to find it. Genius! The bays are numbered so it may be better to park in the bay that corresponds with the property to avoid any issues.

Superb

9.0

Superb

9.0

Extremely dreadful will never ever use them again

1.0

The property was very very unhygienic not clean at all I reached out to the express this to the owners and sent them pictures and videos of everything and asked to be re-accommodated to another apartment as our apartment needed to be deep cleaned, this did not happen and they were not very helpful whatsoever I then had to find a hotel close by to book into as could not remain in the apartment due to how badly unclean it was, there was bed bugs in the beds, food particles under the sofas that had been lying there for for knows how long, spiders crawling around in corners of the apartment, pubic hairs on the bed sheets, snot all over the sofas, sperm stains on cushions the list is endless of the filth and as stated had pictures and videos to prove all they was sent to the people in charge of the apartments and they did not seem interested in resolving this matter whatsoever no offer of reaccomodating us and no offers of compensating for us to have to book into another hotel. I have now escalated this matter further with booking.com

− The property was a disgrace unclean and unhygenic I had to vacate the property upon arriving due to the state of it. The pictures they use to promote the property is false advertisement